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Chevy Exchange

Lake Bluff, IL

4.9
853 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 854 reviews

August 17, 2022

Moody was great. He was very helpful in getting me in the right vehicle. Easy to work with More

by KMBONDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Aug 19, 2022 -

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 17, 2022

Daniel was very knowledgeable and helpful. Made my vehicle purchase easy and enjoyable. He listens to customers needs and tries to bring all the best he can so both parties will be satisfied. More

by chingy0714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Chevy Exchange responded

chingy0714, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Daniel's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 15, 2022

Outstanding service, sales process was very fast and seamless. Would definitely recommend to friends and family. More

by Snyder14907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance , Moody Shehadeh
Aug 17, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome service. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 15, 2022

Moody and staff were amazingly helpful given my circumstances and made it a very easy process to get a new car when I needed it most. I highly recommend the Chevy Exchange and the sales service pro More

by Nuklearfusion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Aug 17, 2022 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 14, 2022

Great service and presentation from Dan and Ric in service to Rob, the general manager and Danny in sales. They are the best! More

by bbernstein329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jacobs
Aug 16, 2022 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 13, 2022

The asking price started at $5k over msrp. They did say that they would include free shipping at that price. It was still astronomically high. Over the period of a few days the negotiating con More

by Matt Querio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Aug 16, 2022 -

Chevy Exchange responded

Thank you for this review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 13, 2022

Moody was great and very helpful, it took me less than hour to get my car! Amazing More

by Muhammad Abdelkarim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Rick Eggan
Aug 16, 2022 -

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 12, 2022

Moody the best salesman he got my Tahoe ready for me every thinking it was easy and fast and thank you for The GM Rafat alamawai . Thank you chevyexchange great team More

by Jamalsarama1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Aug 14, 2022 -

Chevy Exchange responded

Jamal, thank you, and congratulations on your purchase! We are so pleased that Moody could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 09, 2022

Every employee was extremely polite and accommodating. Daniel Trujillo was so polite, patient, accommodating, and very wonderful to work with. Would recommend him to my friends and family. More

by mrsjocelynkayrush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jacobs, Moody Shehadeh, Zuleyca Antunez
Aug 11, 2022 -

Chevy Exchange responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 08, 2022

Excellent experience! Moody was awesome, five stars service, five stars salesman, This is my second purchased this year. I can’t ask for more, I definitely recommend this More

by Kashkeesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Aug 09, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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