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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

June 04, 2022

Vivian was amazing! I live in Michigan and was able to complete the process and was approved before I arrived! They knew I was in a hurry and didn’t have a ton of time a More

by Josh.lowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Chevy Exchange responded

Your kind words and fantastic review are greatly appreciated! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 03, 2022

EXCELLENT DEALERSHIP AND SALESPERSON GOT THE TAHOE I WANTED I WILL RECOMMEND JEFF ALBERTS TO EVERYONE More

by drobnick6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Zuleyca Antunez, Samuel Cervantes, Lucy Antunez
Jun 07, 2022 -

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 28, 2022

Excellent customer service in the current market where the dealer often has all the leverage. The Chevy Exchange helped us get the vehicle we wanted despite shortages and found a loaner for us while we wa More

by pacelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Chevy Exchange responded

Thank you for your wonderful feedback! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 27, 2022

Great salesman, very knowledgeable and straight forward. No typical dealership games. Price we agreed on was the price I paid. More

by ptrojniak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 19, 2022

Patience and the ability to handle all the scenarios so easily to make my buyers experience a pleasurable one More

by kerstein43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
May 22, 2022 -

Chevy Exchange responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 12, 2022

Tasha Chroszy was very helpful in the process of ordering my new 2022 Traverse, and Danny Trujillo was very helpful in the process of completing the paperwork and arranging the delivery. I'm very pleased! More

by frankjr0
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasha Chroszy
May 13, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 05, 2022

Honest helpful dealership with people who care and listen to your needs great service mechanics who do great work More

by Bugb2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Zuleyca Antunez, Samuel Cervantes, Lucy Antunez
May 06, 2022 -

Chevy Exchange responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 07, 2022 -

Bugb2 responded

I forgot to ask for ceramic paint detailing would you have the service people contact me with a price. Thanks Bob Halweg

April 30, 2022

Very helpful and easy to work with. Gave me all the specials available and walked me through the app and options the vehicle had. Would come back here again. More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 29, 2022

Honest dealer that has high quality service With excellent communication I buy a new car every three years and they have given me great trade in value after shopping most of the IL dealers More

by Bugb2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Apr 29, 2022 -

Chevy Exchange responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 20, 2022

I factory ordered a new Camaro from the Chevy Exchange. Right from the beginning Viviana Quinto made it a painless process. I initially contacted the Chevy Exchange by email and she responded right away. S More

by krbraun2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Apr 22, 2022 -

Chevy Exchange responded

Your kind words and fantastic review are greatly appreciated! Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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