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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

July 02, 2022

Long time customer, 10+ cars over the years for my family. We are very loyal to the organization More

by johnhughes1307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Johns is the best !, Rick Eggan
Jul 05, 2022 -

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Jul 05, 2022 -

johnhughes1307 responded

Always a pleasure to deal with professionals even though I have moved from the area.

June 30, 2022

Outstanding service at the Chevy Exchange in Lake Bluff! Best buying experience ever! Great inventory and excellent staff (Viviana Quinto in Sales, Rafat Alamawi, Manager, Baja Assaf, Finance Manager and More

by ares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 28, 2022

I placed an order for a Suburban RST and although it took about 6 months for delivery I could not be happier. Vivi did a great job getting me updates and closing out my sale. The rest of the staff was just More

by ramoseddie76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Chevy Exchange responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 27, 2022

Danny did a great job in explaining all the features of the vehicle. He even took extra time with my daughter to ensure she understood everything as well. More

by dstyler
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Chevy Exchange responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience with Danny. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 24, 2022

Everything about the process with dealership was excellent. My point of contact Michelle was outstanding and so helpful. She is too rated. Being from Indiana 4 hours away didn’t matter; I felt I wa More

by Jeffbuchanan78
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Jun 26, 2022 -

Chevy Exchange responded

Jeff, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Michelle's efforts have made a difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 24, 2022

I went to CarMax in Kenosha to sell our old car. CarMax had offered us $9,500 but we needed to find a new car first. I went back to CarMax after we bought a new car and they told me the market had c More

by rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Rendall
Jun 25, 2022 -

Chevy Exchange responded

Rick, it was a pleasure to read about your first buying experience working with Michelle. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 17, 2022

Terrific experience buying a car at the Chevy Exchange. Surpassed our expectations from start to finish. We will continue to service the car with them going forward. More

by Rob G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall, Moody Shehadeh
Jun 21, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 17, 2022

This is my 2nd vehicle I leased at the Chevy Exchange. I received FIRST CLASS experience both times. I definitely will recommend to others. Thank you for all your hard work and making my experience a ple More

by alexnsofi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 11, 2022

super handling of new 2023 C8 transaction. Highly recommend chevy exchange for buying new or used vehicle More

by unhappy new MB owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Jun 14, 2022 -

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 08, 2022

Danny is very sweet and kind We got along really good… he even knows Keith my boyfriend he made us laugh we all had a good time …. Keep on smiling and never give up on anything More

by mmarcos2038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Chevy Exchange responded

Thank you for this amazing review! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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