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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

July 21, 2022

As soon as I walked in the door I was greeting by my salesman Danny and welcomed to the dealership. While the Corvette I came to see was already sold Danny still gave me a tour of the Dealership and sho More

by Ronj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Chevy Exchange responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 15, 2022

100 star to Mitchel She is Excellent & Very Helpful I Will Try Give More Business More

by mahamedshaikh11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Jul 18, 2022 -

Chevy Exchange responded

Thank you for this amazing review! We really appreciate your business and look forward to working with you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 12, 2022

Dan was very efficient & professional! And always pleasant, willing to help and answer any questions! More

by bulldogg5785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 09, 2022

I knew exactly what I wanted & got it. Was quick & easy. Michelle was Awesome & got a great rate. More

by jmperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Rendall
Jul 12, 2022 -

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 09, 2022

Michelle was super helpful as well as are awesome finance manager. They went out of there way to make sure we could afford our vehicle and drive home with it same day. They were both wonderful and I would de More

by babydollrlr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Jul 12, 2022 -

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 09, 2022

It’s a bit out of the way from Chicago but the service is worth the trip. No hard sells, no trapping you and making you feel like you need to buy something. They ask what you are looking for and show you wha More

by andrew.sammarco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Zuleyca Antunez
Jul 11, 2022 -

Chevy Exchange responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 02, 2022

Long time customer, 10+ cars over the years for my family. We are very loyal to the organization More

by johnhughes1307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Johns is the best !, Rick Eggan
Jul 05, 2022 -

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Jul 05, 2022 -

johnhughes1307 responded

Always a pleasure to deal with professionals even though I have moved from the area.

June 30, 2022

Outstanding service at the Chevy Exchange in Lake Bluff! Best buying experience ever! Great inventory and excellent staff (Viviana Quinto in Sales, Rafat Alamawi, Manager, Baja Assaf, Finance Manager and More

by ares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 28, 2022

I placed an order for a Suburban RST and although it took about 6 months for delivery I could not be happier. Vivi did a great job getting me updates and closing out my sale. The rest of the staff was just More

by ramoseddie76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Chevy Exchange responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 27, 2022

Danny did a great job in explaining all the features of the vehicle. He even took extra time with my daughter to ensure she understood everything as well. More

by dstyler
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Chevy Exchange responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience with Danny. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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