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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

September 05, 2022

Credit customer service great dealer it was nice working with Rob and Moody thank you so much chevyexchange More

by Tomtekampe63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
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Sep 08, 2022 -

Chevy Exchange responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 05, 2022

Fabulous customer service. Everyone was very approachable and friendly. Beautiful showroom good with kids too! More

by Chelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Chevy Exchange responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 05, 2022

Zulie is an awesome saleswoman! Very thorough with explanations and knowledgable about services. She also has a great personality! More

by Denice30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, my mechanic., gets 5 stars as well! , Zuleyca Antunez
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Sep 08, 2022 -

Chevy Exchange responded

Denice30, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Zulie's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 03, 2022

Easy to work with, straightforward, & honest. I appreciate the deal with my new Chevy Bolt EUV. More

by John.agudelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Report | Print
Sep 06, 2022 -

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 02, 2022

GREAT PEOPLE ROB AND JEFF ALWAYS EASY TO TALK TO THE PROS IN THEIR JOBS THANK YOU PARTS AND SERVICE PEOPLE THE GREATEST More

by jnord519
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 02, 2022

Great sales staff. The team is awesome. I loved how quick and efficient they completed my transaction! More

by lauren321
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Report | Print
Sep 06, 2022 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 01, 2022

Moody, thank you very much for easy and great experience with everything in buying my new Suburban! So appreciated for your time and support More

by Zhankoilieva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Report | Print
Sep 02, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 30, 2022

Danny was very efficient, knowledgeable and understanding of my time as we completed the process of purchasing my new vehicle. Thank you Danny and the entire Chevy Exchange team. More

by samuelc01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your porters did a great job detailing my new vehicle.
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Sep 01, 2022 -

Chevy Exchange responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 30, 2022

Thanks for everything . I’m happy with my vehicle and will gladly recommend your establishment to all More

by Cecilr1106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuleyca Antunez
Report | Print
Sep 01, 2022 -

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 30, 2022

Great dealership, awesome staff. I recommend working with Zuly Antunez in the sales department for all your vehicle needs. More

by Alfredo R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuleyca Antunez
Report | Print
Sep 01, 2022 -

Chevy Exchange responded

Thank you for leaving us this great review, Alfredo! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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