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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

November 12, 2022

Great experience. Car was ready paperwork was done. Drove in with one car drove away in another. More

by Happy volt driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Chevy Exchange responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 11, 2022

Danny, Rafat, and Rob helped me factory order my new Chevy Blazer RS. Had a great experience and got a great deal! Definitely recommend this dealership and working with them. :)) More

by Vlinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 02, 2022

Great experience at the exchange. Everything from ordering, finance, and pick up was very smooth and painless. More

by Wgp1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Nov 04, 2022 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, John Fischer | General Manager | 630-226-3905

October 27, 2022

Moody is a very professional sales person. He showed the upmost respect I ever had dealing with other dealerships in years. I would recommend him to anyone because of the chemistry that he ha More

by Fancy2381
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Oct 28, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 27, 2022

Moody and the Exchange made this one of the most enjoyable, easy car purchases we’ve ever made. We’re so happy with our purchase and are super grateful we found them!! More

by Leahpavlick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Oct 28, 2022 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 27, 2022

Great experience moody is Amazing, service and people are great in this location I will recommend More

by Alvaro.suarez.munoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Oct 28, 2022 -

Chevy Exchange responded

We cannot thank you enough for your wonderful review of The Chevrolet Exchange and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 25, 2022

Great dealing with Jeff Jacobs at Chevy Exchange good customer service would recommend anyone I know to deal with him and the team at the Exchange!! More

by cwmulnix31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 23, 2022

Jeff Rocks; no nonsense, super responsive, overall great guy, made a believer out of a skeptic! More

by rdamrat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Chevy Exchange responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 21, 2022

Had a great experience from start to finish. This has been the easiest purchase I have had. Very knowledgeable and friendly. More

by jay_man981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Oct 24, 2022 -

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 20, 2022

The Exchange deal ship did a great job start to finish on delivering the best. very honest, and would buy another vehicle from them again in the future More

by cwebb145
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Chevy Exchange responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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