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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

February 21, 2023

Very easy to get what I needed danny was great! Made the car process painless More

by derekkhayat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2023 -

Chevy Exchange responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 18, 2023

Great experience super friendly definitely know we’re I’m going to continue buying vehicles More

by epicrollen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2023 -

Chevy Exchange responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 14, 2023

Evetyone involved did not overly push and were very efficient and quick. Definitely would recommend to a friend. More

by jguzman1029
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Chevy Exchange responded

I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 30, 2023

10/10 car buying experience. As a first time buyer i was scared to even approach a car dealership since you always hear about how men dont take women seriously. I messaged Vivi o More

by jmanqueros28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Chevy Exchange responded

Thank you for sharing your feedback about your experience. I'm glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let me know! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 28, 2023

Fast and Friendly! It was pretty much a painless experience and I will come back More

by scottysearle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Chevy Exchange responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 26, 2023

Wonderful team wonderful person ! !!!! Very professional!!! I love it !!! Perfect work !!! Very very good !!!! Thanks for all !! More

by Martin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Chevy Exchange responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Jan 28, 2023 -

Martin responded

No problem I’m very glad to hear that!!!

January 21, 2023

Great buying experience. Sales team responded quickly to inquiries and were able to put a deal together in a week! Necko handled the first steps quickly and then Danny was a More

by jameswes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Necko Wiggins
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Jan 22, 2023 -

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 18, 2023

Amazing ! My experience from start to finish was wonderful. The price was just as expected. I worked with Rob Johns and Danny Trujillo and they were both ex More

by mbvalenzia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance
Report | Print
Jan 20, 2023 -

Chevy Exchange responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 18, 2023

The sales team service from start to finish was very good and i was very impressed with the time they spent with me explaining the different options within the truck. More

by bbhcinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Johns da best ! , Michelle Rendall
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Jan 20, 2023 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 16, 2023

Michelle was extremely helpful and patient, as well as knowledgeable! She went out of her way to make everything perfect! I will definitely continue to lease with Michelle at Chevy exchange! Thank you so More

by Imagine5250@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Rendall
Report | Print
Jan 18, 2023 -

Chevy Exchange responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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