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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

January 28, 2023

Fast and Friendly! It was pretty much a painless experience and I will come back More

by scottysearle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Chevy Exchange responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 26, 2023

Wonderful team wonderful person ! !!!! Very professional!!! I love it !!! Perfect work !!! Very very good !!!! Thanks for all !! More

by Martin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2023 -

Chevy Exchange responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Jan 28, 2023 -

Martin responded

No problem I’m very glad to hear that!!!

January 21, 2023

Great buying experience. Sales team responded quickly to inquiries and were able to put a deal together in a week! Necko handled the first steps quickly and then Danny was a More

by jameswes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Necko Wiggins
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Jan 22, 2023 -

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 18, 2023

The sales team service from start to finish was very good and i was very impressed with the time they spent with me explaining the different options within the truck. More

by bbhcinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Johns da best ! , Michelle Rendall
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Jan 20, 2023 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 18, 2023

Amazing ! My experience from start to finish was wonderful. The price was just as expected. I worked with Rob Johns and Danny Trujillo and they were both ex More

by mbvalenzia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance
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Jan 20, 2023 -

Chevy Exchange responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 16, 2023

Michelle was extremely helpful and patient, as well as knowledgeable! She went out of her way to make everything perfect! I will definitely continue to lease with Michelle at Chevy exchange! Thank you so More

by Imagine5250@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Rendall
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Jan 18, 2023 -

Chevy Exchange responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 13, 2023

Jeff was great! He took care of everything. The service department was accommodating with the rental car and had my car fixed in no time! Highly recommend the Chevy More

by Magicalhands08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Albert , Rick Eggan
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Jan 17, 2023 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 07, 2023

Moody is very professional, transparent, and friendly. The Exchange worked with us on pricing. I’ve purchased three Equinoxes at the Exchange and won’t go anywhere else. I would also work with Moody for m More

by Margaret
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
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Jan 10, 2023 -

Chevy Exchange responded

Margaret, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 04, 2023

The team at Chevy exchange were very helpful and accommodating. They made the car buying process stress free! More

by jenf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
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Jan 06, 2023 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 29, 2022

Rafat Alamawi , Michelle Rendall and their Team went above and beyond to deliver this truck to my son for Christmas! We will be back! More

by MSANFRATELLO@ADVANCEDWIRING.COM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
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