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Chevy Exchange

Lake Bluff, IL

4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

June 17, 2023

Honest and Fair is how I would describe the people I dealt with,Viviana Q.Rafat Alamawi,Robs John,and Lance Legler. I appreciate the way I was treated. More

by kanderfuren
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Jun 20, 2023 -

kanderfuren responded

Thanks

June 16, 2023

Everyone was great to work with, knowledgeable, professional, and was able to meet my needs. More

by coreyamarch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 12, 2023

Viviana was very knowledgeable and answered all of my questions about the Bolt. One of the positive memorable car buying experiences I’ve ever had. Rafat, Cass, and Lance were similarly helpful. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Chevy Exchange responded

The Chevrolet Exchange would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 11, 2023

A great car purchasing Experience. Danny was helpful and knowledgeable about the Chevy cars and financial options. From test drive, finance review, purchase close and setting up the n More

by smsppolzin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 06, 2023

Danny was the most helpful and attentive salesperson we have worked with across many car buying experiences. His manner challenges the stereotypical 'car salesman' persona. He and the other personnel at th More

by j-kaplan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 31, 2023

Danny Trujillo was very professional and accommodating. The other staff at the Chevy Exchange were also very helpful and attentive. Vivian Quito helped us get everything set up so that the majority of the More

by tmusson13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Chevy Exchange responded

Hi and thanks for your kind words! We appreciate our team here at The Chevrolet Exchange and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 27, 2023

Vivianna was very helpful and answered all of my questions via phone call and email. The vehicle was ready for me when I picked it up. By far the fastest I have spent with a dealership, others make More

by karacmay31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Chevy Exchange responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 18, 2023

Truly the easiest car buying experience I’ve ever had. Top notch customer service and the process was the completely painless. Prior to my arrival, Rob Johns provided an overview of the vehicle, warranty, More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Chevy Exchange responded

Eric, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 18, 2023

I would refer Viviana Quinto,to any and all my friends she was amazing with her service and her work I appreciate her so much ! More

by charonh30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Chevy Exchange responded

I cannot thank you enough for your wonderful review of The Chevrolet Exchange and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 10, 2023

Danny is always easy to work with and gives you his full attention when going through cars you are interested in purchasing More

by Car purchase 2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Chevy Exchange responded

We are truly grateful for this awesome review! We are thrilled that Danny was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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