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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
810 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 810 reviews

July 09, 2023

We had a wonderful experience working with all of the people at the Chevy Exchange. They were very helpful, knowledgeable and friendly. More

by mollyz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Chevy Exchange responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 07, 2023

The staff is very friendly and helpful. The service department is great. They take care of their clients. More

by miceli16220
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan
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Jul 10, 2023 -

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 03, 2023

Best-in-class service! Rafat Alamawi, Viviana Q. and Baha Assaf were incredible to work with and made our car buying process seamless. Very professional and responsive. H More

by Abdullah Tadros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Chevy Exchange responded

Thanks for this awesome review, Abdullah! I work hard to meet expectations like yours, and I'm happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 01, 2023

Great dealership to buy a vehicle, Danny is always willing to help with any questions that might can up More

by mr-chevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Chevy Exchange responded

Thanks for the kind review! Anytime our customers let me know that they had a very pleasant purchasing experience, it brings me great joy. I invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 30, 2023

I worked with Danny to purchase my C8 very fast service. Got the car right away. Love the car!!!! More

by christopher.mcfadden61111
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Chevy Exchange responded

I love hearing about customers that have a terrific experience at The Chevrolet Exchange. I know that buying a car is an important decision and I am proud that you chose our dealership. Please feel free to contact me if you have any questions on your new vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 30, 2023

Wonderful experience. They were quick, efficient and valued my time! Thank you for all your help. We love the new car! More

by dzrout
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 29, 2023

Jeff Albert and the Exchange Team did a great job today. We left our well maintained 10-year-old vehicle behind and found ourselves in a new car. Having not bought a vehicle in over ten years, they made the More

by kpena74
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Chevy Exchange responded

Thank you so much for the nice review! I really appreciate this feedback and I'll be certain to share your compliments with my staff. I pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 26, 2023

Understood our needs, process, and was easy to work with. A good experience all around. More

by Matt
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
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Jun 29, 2023 -

Chevy Exchange responded

Matt, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 19, 2023

Jeff is a professional at what he does but the dealership needs to pay more attention to customer impressions. Salespeople are damaged by dealer negligence. More

by eddyfinity001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Chevy Exchange responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 18, 2023

This was my second purchase at Chevy Exchange and once again they made it a great experience. The manager Rob Johns and dealer Danny Trujillo always made it relaxing, affordable and delivered a great prod More

by rrash076
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Chevy Exchange responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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