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Chevy Chase Acura
Bethesda, MD
279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 279 reviews
March 28, 2022
I have been a customer with Chevy Chase Acura for 20 years or more. My Advisor, Rick Aldridge, provides high quality customer service. Everyone in service is very helpful. They get you in and out in a r years or more. My Advisor, Rick Aldridge, provides high quality customer service. Everyone in service is very helpful. They get you in and out in a reasonable amount of time. More
by Kim5
Employees Worked With
Richard Aldridge, Mike Jones
March 03, 2022
Some employees are not as helpful as others. I was told I'd be contacted once service was done but that didn't happen. I had to call thrice 7 hours later to get the Service Rep to confirm my car I was told I'd be contacted once service was done but that didn't happen. I had to call thrice 7 hours later to get the Service Rep to confirm my car was ready for pick-up. When I got there, I stood there till someone different from 'my' service rep acknowledged me and gave me my paperwork to sign. Later he mentioned the Service Rep I had originally selected had to leave earlier in the day. The service I've received in the past from the Service Rep I initially selected was stellar, and there was a stark difference from the replacement. More
by boss
Employees Worked With
Joseph
March 02, 2022
My service car was handled with courteousness and professionalism. I was impressed with the transaction from start to finish And KAIRI Weaver treated me very well. I was very impressed with the video professionalism. I was impressed with the transaction from start to finish And KAIRI Weaver treated me very well. I was very impressed with the videos that showed the areas of car that needed attention. I also was very impressed that A driver brought the car to our house which was extremely convenient! More
by Chris
Employees Worked With
Nelson Aznar, Sam Weaver
February 25, 2022
The technician inspected my car with details and found out many small and big problems with quotes. Based on his suggestion I ordered rear brake pads and rotors replacement service with brake fluid and d out many small and big problems with quotes. Based on his suggestion I ordered rear brake pads and rotors replacement service with brake fluid and differential fluid replacement, also I got a PDF copy of my car’s potential problem list. More
by George
Employees Worked With
Jake Lou who serviced my car
February 24, 2022
Great experience! I’ve leased two vehicles here with David. Both times I’ve had an easy going, helpful and amazing experience. I’ve leased two vehicles here with David. Both times I’ve had an easy going, helpful and amazing experience. More
by upload-momenta.0z
Employees Worked With
David P
February 13, 2022
An outstanding Acura service department that I have stayed with for 40 years! Chris T. provides a level of personal attention and technical knowledge that inspires confidence in the recommended repairs stayed with for 40 years! Chris T. provides a level of personal attention and technical knowledge that inspires confidence in the recommended repairs and workmanship that I receive. More
by Dregier
Employees Worked With
Chris Toronto
