
Chevy Chase Acura
Bethesda, MD
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I want to thank Dave, Service Representative, for assisting me for my July 7, 2022, service appointment. He took care of each of the concerns I had, Moon roof gasket, touch-up for paint speck, tags & assisting me for my July 7, 2022, service appointment. He took care of each of the concerns I had, Moon roof gasket, touch-up for paint speck, tags & registration retrieval, contacting Brandon Hall-Brown for 10% accessories discount from customer service plan, and fixing the hands-free link so the audio portion actually worked. He was professional, pleasant, & knowledgeable for each of my questions. Thanks to his excellent service. Just wish I had his business card & last name for easy identification. Thanks for helping & you've a 10/10 rating. Jan Ruhl More
I had an excellent car buying experience with Chevy chase Acura. It was fast, informative and efficient. David Thomas did a super job to help me to buy a new car. Thank you Acura. It was fast, informative and efficient. David Thomas did a super job to help me to buy a new car. Thank you More
A very nice dealership. The sales staff and service team are friendly and helpful. This is the only dealer that I have purchased 2 cars so far in my 50 years of purchasing c The sales staff and service team are friendly and helpful. This is the only dealer that I have purchased 2 cars so far in my 50 years of purchasing cars. In normal times [no covid or chip shortage] they had the best price. More
As usual, Chevy Chase Acura went the extra mile in every respect. All work was done on time as promised. Everything was fully and clearly explained not only before it was done but documented with photos w respect. All work was done on time as promised. Everything was fully and clearly explained not only before it was done but documented with photos with the billing. Communication was prompt and helpful with time taken to fully explain everything to someone who has little background. I can’t say enough good things about everyone I dealt with from my advisor to the young woman who oriented me to the loaner with more sophisticated electronics than I was used to as well as the other advisors who approached me to help when I arrived early and let my advisor know I was waiting. Everything was 5 star plus in every way. More
Maintenance was done in a timely manner. Only problem was valve stem caps were not placed back on the tire valve stems. Didn’t notice till I got home. Only problem was valve stem caps were not placed back on the tire valve stems. Didn’t notice till I got home. More
Excellent service Rick Aldridge is the best He , answers all my questions and insures the work is done properly He’s why we buy our cars at Chevy Chase Acura all my questions and insures the work is done properly He’s why we buy our cars at Chevy Chase Acura More