Chevy Chase Acura

The buying experience (2004) was fine--no complaints--and the price was good.<br><br>But I've now made a total of six phone calls and two Internet visits (charming blank black screen!) trying to arrange for the price was good.<br><br>But I've now made a total of six phone calls and two Internet visits (charming blank black screen!) trying to arrange for a regularly scheduled maintenance for my Acura. I left a message and got no return call after a week; called during business hours several times and got no answer at all; finally got an operator (for Chevy Chase Chevrolet, at the service number listed on the reminder postcard I got from Chevy Chase Acura), who tried three different extensions to no avail; and ultimately wound up with a voice mail system that required me to input the letters of the name of "the person I wanted to speak with." And, no, I did not input "F-U".<br><br>I'm not looking for the dealer to act like I'm their long-lost rich uncle or the King of Hotzeplotz. I'm just hoping for a little efficiency, and I'm getting the impression that this dealer might not be very serious about its service customers. More

The deal that Chevy Chase Acura offered me was great, but I did not enjoy my experience with Steve. He had an attitude in our interaction, raised his voice at me in front of others, and was very disgruntled I did not enjoy my experience with Steve. He had an attitude in our interaction, raised his voice at me in front of others, and was very disgruntled when I finally went with another dealer. My recommendation: stay away from Chevy Chase!!! More

I sent emails to dealerships within a 200 mile radius asking for their best price on a TL. Several would only speak with me on the phone, while others gave me a price via email. The best one came from asking for their best price on a TL. Several would only speak with me on the phone, while others gave me a price via email. The best one came from Chevy Chase and included the dealer destination charge. The only additional fees were taxes & tags plus a $100 'processing' fee, which beat the $400 fee charged by my local dealer. When asked about additional accessories, I was given a great price on those too. We were prepared to walk it if once we got to the dealer they tried to to up the price, but the only thing extra they tried to sell was the obligatory extended warranty, which we turned down. <br><br>I recommend using the internet to find a car if you are willing to travel some distance. You get a feel for the dealership and you can hopefully avoid a lot of the game playing. More