Chevy Chase Acura
Bethesda, MD
Filter Reviews by Keyword
By Type
Showing 279 reviews
My wife and I went to Chevy Chase Acura on the first day we planned to look for a new car. We were looking at the Honda Accord, Nissan Altima, Toyota Camry, and the Acura TSX. We had just come from a Hond we planned to look for a new car. We were looking at the Honda Accord, Nissan Altima, Toyota Camry, and the Acura TSX. We had just come from a Honda dealer where we wondered around for a bit without anyone offering any help. Once we got help, it was from a young kid who couldn't answer the simplest question about the Accord (Does it have front wheel drive?)!! Larry held the door open for us as we arrived and immediately asked us what we were looking for and if he could help. He did it in a very friendly manner -- we felt no pressure at all. When I said we were looking at a TSX or TL, he first went to the TSX to show us the car, without any effort to immediately upsell to the more expensive vehicle. He explained the configurations of the TSX from V-4 to V-6, with or without the Tech/Nav package, letting us settle on the TSX V-4 with Tech Package. He then tried to find us a vehicle that met our specs and color. He let us both take a test drive on local roads and the highway until we were convinced this was the car we wanted. While we were not planning to buy the car that day, he worked with us to give us a deal we could not refuse (when we made a counteroffer, I honestly thought there was no chance they would meet it). They even offered to pay for the last two months of my wife's lease on her Civic. When we stopped by the dealership the next day, Larry and the business manager were available to help answer our questions to our satisfaction. In addition, he followed up with a phone call to both my wife and I on Monday to see how we were enjoying the car. More
Jon was great to deal with. The whole experience at Chevy Chase Acura was positive. I recommend them to anyone that is considering a new purchase. their knowledge of the competition was extremely help Chevy Chase Acura was positive. I recommend them to anyone that is considering a new purchase. their knowledge of the competition was extremely helpful but most importantly, they made my buying experience a good one. The team at Chevy Chase Acura is simply the best. More
Peter was very responsive to my needs and phone calls. In fact he was one of the few sales people that called me back in response to my inquiry. Everyone at the dealership was very friendly and the whole pro fact he was one of the few sales people that called me back in response to my inquiry. Everyone at the dealership was very friendly and the whole process was made fairly simple including Eve in the financing dept. I appreciated the no nonsense, directness, and fairness. I would recommend Peter Larson and Chevy Chase Acura to anyone in the market for a new Acura. More
I have been using Chevy Chase Acura to service my vehicle for several years prior to purchasing a used 2006 Acura RL from the dealership. Their service work has always been top notch and convenient and I va for several years prior to purchasing a used 2006 Acura RL from the dealership. Their service work has always been top notch and convenient and I value the attention given to my vehicle by my service advisor. It was a no-brainer to consider them when it was time to replace my old vehicle. Working with Mike Jones and the team at Chevy Chase Acura was painless. Mike gets right down to business and doesn't waste your time trying to sell you vehicles or options that don't interest you. He obviously knows a lot about the vehicles he sells, which isn't entirely common amongst the other dealerships I visited during my search. Mike also takes extra time to inform you about the features of the vehicle you are considering, so you can make an informed decision. The financing process was also painless from beginning to end. I would highly recommend Chevy Chase Acura to anyone. More
I will give this dealer a 5 star rating because Mr. Tony Cox was very nice and awsome worker too because he always made us laugh. he also picked the right car for use and made a choice if we could have gps Cox was very nice and awsome worker too because he always made us laugh. he also picked the right car for use and made a choice if we could have gps or not. Mr.Cox is the best worker thank you mr.cox. More
A very positive, no hassle, clear, understandalbe transaction. Larry Seiler knew what he was talking about and explained everything very clearly. He was knowledgeable about each Acura model and was transaction. Larry Seiler knew what he was talking about and explained everything very clearly. He was knowledgeable about each Acura model and was able to answer every question. Larry was a breath of fresh air after visiting other dealerships and dealing with other salespersons. The attitude and vibe at Chevy Chase Acura was pleasant and we felt valued and respected as consumers. No games, no double speak...love it. Thanks, Larry! More
I have not purchased a new car in quite some time, and take it very seriously, after visiting several other dealers I was pleasantly surprised to meet the staff at Chevy Chase Accura. Having been jerked a take it very seriously, after visiting several other dealers I was pleasantly surprised to meet the staff at Chevy Chase Accura. Having been jerked around by Pushy salesmen at other dealerships it was refreshing to meet Larry who was very patient,and also extremly knowledgable about the vehicles and accesories. He not only took the time to show Me how to use all of the equipment, but also has been there for questions I have had since My purchase. Hats off to Larry, and the rest of the staff at Chevy Chase Accura! Thankfully, Charles Forrest More
This was the most efficient and easy transaction of the three cars I purchased. The staff Tony Cox was great and time spent at the dealership was minimal. Overall, an excellent experience and I would ref three cars I purchased. The staff Tony Cox was great and time spent at the dealership was minimal. Overall, an excellent experience and I would refer everyone I know to purchase an Acura based on the professionalism of the entire transaction. I really love my car and I did not feel that way about the Mercury Tracer, or the Honda Accord. More
It was pleasure to do business with this dealership especially with Phil Buzilo as my sales man, he helped me along the way and recommend the car I drive now I know my next car will be with the same especially with Phil Buzilo as my sales man, he helped me along the way and recommend the car I drive now I know my next car will be with the same dealership and with Phil s help Thank you for your service More
My experience at Chevy Chase Acura was extremely pleasant. The customer service was first class, from the reception to the finance team to management and certainly my salesman, Mike Jones. He couldn pleasant. The customer service was first class, from the reception to the finance team to management and certainly my salesman, Mike Jones. He couldn't have been more informed about the ins and outs of Acura's line. He made it an easy decision to select the TL, by highlighting it's improvements in the audio, electronics and safety measures. I also appreciated the amount of time he was able to commit to helping me learn some of the more complex facets of the vehicle, such as the voice activated navigation or the new HDD, great addition to the new TL. All in all, I was most pleased with the treatment and will certainly return to Chevy Chase Acura. More