Chevy Chase Acura

Mike Jones was the salesman who sold me my 2005 Acura RL in September, 2007. The interest he displayed and the helpfulness he offered was extraordinary for a dealership in such a vast population center. It in September, 2007. The interest he displayed and the helpfulness he offered was extraordinary for a dealership in such a vast population center. It was as though Chevy Chase Acura and Mike were located in a small, rural village rather than a a huge metropolitan area. Mike was specific and clear about all the terms of the sale, no hedging of information. Mike highlighted important charges, explained the coverage of my warranties and urged religious attention to the manufacturers maintenance schedule. In his own writing, he underlined and explained things in the owner's manual. More than that, he gave me his cell phone number, said call any time you need help. Indeed that is true service. It has been two years since my purchase and meeting Mike. He has gone beyond sales person responsibility. I have not mastered the Navi system entirely so I called Mike on several occasions to help me set up a program or get me out of a difficult spot. He's virtually always available and if not, he gets back to me. Only two days ago when my steering wheel locked in a parking lot at one minute to 9:00PM, I frantically called Chevy Chase Acura for help, just at closing. The receptionist put me on hold for a couple of minutes and transferred me to Mike. He straightened the situation out in an instant. I have just learned today that Mike was talking to me from a Metro car underground, Washington's subway! Had this have been a serious emergency, I'm confident Mike would hav been there. Because of Mike's sincerity and friendliness I stop into the Chevy Chase Acura show room to say hello to Mike whenever I'm in for service or nearby. I've owned about nine or ten new cars in my life but have rarely if ever stopped to visit my salesperson. Mike will always send greetings to my wife who was present for the purchase. That tells me Mike is different. Once he spotted a smudge on my car's leather upholstery. He went inside to his desk, got some cleaner and removed the smudges. I think Mike is a caring person who understands the real meaning of a what a good salesman ought to be: one who knows the customer should be treated kindly and fairly for the investment he has made, and for his trust. I believe Mike Jones is an exemplary representative for Chevy Chase Acura and for the Honda Motor Car Company. And I think Acura ought to be proud to have him represent the company. More

My wife and I went to Chevy Chase Acura on the first day we planned to look for a new car. We were looking at the Honda Accord, Nissan Altima, Toyota Camry, and the Acura TSX. We had just come from a Hond we planned to look for a new car. We were looking at the Honda Accord, Nissan Altima, Toyota Camry, and the Acura TSX. We had just come from a Honda dealer where we wondered around for a bit without anyone offering any help. Once we got help, it was from a young kid who couldn't answer the simplest question about the Accord (Does it have front wheel drive?)!! Larry held the door open for us as we arrived and immediately asked us what we were looking for and if he could help. He did it in a very friendly manner -- we felt no pressure at all. When I said we were looking at a TSX or TL, he first went to the TSX to show us the car, without any effort to immediately upsell to the more expensive vehicle. He explained the configurations of the TSX from V-4 to V-6, with or without the Tech/Nav package, letting us settle on the TSX V-4 with Tech Package. He then tried to find us a vehicle that met our specs and color. He let us both take a test drive on local roads and the highway until we were convinced this was the car we wanted. While we were not planning to buy the car that day, he worked with us to give us a deal we could not refuse (when we made a counteroffer, I honestly thought there was no chance they would meet it). They even offered to pay for the last two months of my wife's lease on her Civic. When we stopped by the dealership the next day, Larry and the business manager were available to help answer our questions to our satisfaction. In addition, he followed up with a phone call to both my wife and I on Monday to see how we were enjoying the car. More

Jon was great to deal with. The whole experience at Chevy Chase Acura was positive. I recommend them to anyone that is considering a new purchase. their knowledge of the competition was extremely help Chevy Chase Acura was positive. I recommend them to anyone that is considering a new purchase. their knowledge of the competition was extremely helpful but most importantly, they made my buying experience a good one. The team at Chevy Chase Acura is simply the best. More

Peter was very responsive to my needs and phone calls. In fact he was one of the few sales people that called me back in response to my inquiry. Everyone at the dealership was very friendly and the whole pro fact he was one of the few sales people that called me back in response to my inquiry. Everyone at the dealership was very friendly and the whole process was made fairly simple including Eve in the financing dept. I appreciated the no nonsense, directness, and fairness. I would recommend Peter Larson and Chevy Chase Acura to anyone in the market for a new Acura. More

I have been using Chevy Chase Acura to service my vehicle for several years prior to purchasing a used 2006 Acura RL from the dealership. Their service work has always been top notch and convenient and I va for several years prior to purchasing a used 2006 Acura RL from the dealership. Their service work has always been top notch and convenient and I value the attention given to my vehicle by my service advisor. It was a no-brainer to consider them when it was time to replace my old vehicle. Working with Mike Jones and the team at Chevy Chase Acura was painless. Mike gets right down to business and doesn't waste your time trying to sell you vehicles or options that don't interest you. He obviously knows a lot about the vehicles he sells, which isn't entirely common amongst the other dealerships I visited during my search. Mike also takes extra time to inform you about the features of the vehicle you are considering, so you can make an informed decision. The financing process was also painless from beginning to end. I would highly recommend Chevy Chase Acura to anyone. More

I will give this dealer a 5 star rating because Mr. Tony Cox was very nice and awsome worker too because he always made us laugh. he also picked the right car for use and made a choice if we could have gps Cox was very nice and awsome worker too because he always made us laugh. he also picked the right car for use and made a choice if we could have gps or not. Mr.Cox is the best worker thank you mr.cox. More

A very positive, no hassle, clear, understandalbe transaction. Larry Seiler knew what he was talking about and explained everything very clearly. He was knowledgeable about each Acura model and was transaction. Larry Seiler knew what he was talking about and explained everything very clearly. He was knowledgeable about each Acura model and was able to answer every question. Larry was a breath of fresh air after visiting other dealerships and dealing with other salespersons. The attitude and vibe at Chevy Chase Acura was pleasant and we felt valued and respected as consumers. No games, no double speak...love it. Thanks, Larry! More

I have not purchased a new car in quite some time, and take it very seriously, after visiting several other dealers I was pleasantly surprised to meet the staff at Chevy Chase Accura. Having been jerked a take it very seriously, after visiting several other dealers I was pleasantly surprised to meet the staff at Chevy Chase Accura. Having been jerked around by Pushy salesmen at other dealerships it was refreshing to meet Larry who was very patient,and also extremly knowledgable about the vehicles and accesories. He not only took the time to show Me how to use all of the equipment, but also has been there for questions I have had since My purchase. Hats off to Larry, and the rest of the staff at Chevy Chase Accura! Thankfully, Charles Forrest More

This was the most efficient and easy transaction of the three cars I purchased. The staff Tony Cox was great and time spent at the dealership was minimal. Overall, an excellent experience and I would ref three cars I purchased. The staff Tony Cox was great and time spent at the dealership was minimal. Overall, an excellent experience and I would refer everyone I know to purchase an Acura based on the professionalism of the entire transaction. I really love my car and I did not feel that way about the Mercury Tracer, or the Honda Accord. More

It was pleasure to do business with this dealership especially with Phil Buzilo as my sales man, he helped me along the way and recommend the car I drive now I know my next car will be with the same especially with Phil Buzilo as my sales man, he helped me along the way and recommend the car I drive now I know my next car will be with the same dealership and with Phil s help Thank you for your service More