Chevy Chase Acura

Very positive experience. I dealt with Chad Dorfman, first via email. He was responsive, knowledgeable, and helpful. I then visited the store, where Chad spent lots of time with us, showing us a varie first via email. He was responsive, knowledgeable, and helpful. I then visited the store, where Chad spent lots of time with us, showing us a variety of different cars, colors, styles etc. We did not feel pressured or rushed at all, and Chad was very helpful and straightforward. There was very little "selling" going on. He was simply there to help and provide information. It was a quick, easy, and pleasant experience, and I have the sense that Chevy Chase Acura will do great work and provide great service on a going-forward basis. They seem eager -- in a low-key way -- to keep customers happy in order to get repeat business and referrals. More

Peter Larson was great - friendly, knowledgeable, considerate, informed. He spent time with me to show me my new car and was very patient. I never felt rushed or pushed into any descision. Joe considerate, informed. He spent time with me to show me my new car and was very patient. I never felt rushed or pushed into any descision. Joe was very professional and courteous when it came to financing. I would reccomend the Peter and the dealer to anyone. Kevin Reynolds More

I dealt primarily with Colin Kahn in the recent purchase of my 2010 MDX. While purchasing a new vehicle can be a frustrating event, I found Colin to be extremely helpful, a pleasure to work with, and very of my 2010 MDX. While purchasing a new vehicle can be a frustrating event, I found Colin to be extremely helpful, a pleasure to work with, and very knowledgeable with respect to Acura products. I conducted much of my negotiations with Colin regarding purchase price via e-mail and was pleasantly surprised with his extremely responsive, informative and no-nonsense approach. I looked at several different vehicles and dealerships during my recent car-shopping, but can say with certainty that my experiences with Colin tipped the balance in my selection of a new MDX from Chevy Chase Acura. More

Excellent staff. Excellent service. Excellent car. I couldn't have been happier with my car buying experience. Generally, I detest the whole process of buying a car, especially the 'hard sell' tactic couldn't have been happier with my car buying experience. Generally, I detest the whole process of buying a car, especially the 'hard sell' tactics employed by so many dealerships. The process at this dealership was painless. More

Chevy Chase Acura was the only DC-area Acura dealer to provide a price in the opening e-mail response to my internet request, which I appreciated; the dealer also provided substantial information about th provide a price in the opening e-mail response to my internet request, which I appreciated; the dealer also provided substantial information about the car, the MDX, along with the opening e-quote. When it came time to negotiate, my initial sales, Peter, was busy but arranged for an easy transition to another sales person, Phil, so that I wouldn't have to wait. Negotiations were easy, the pricing was fair, and while I was offered the opportunity to purchase additional warranties, paint protectant, and similar items, very little time was spent discussing these once I said that I wasn't interested. When the time came to pick up the car, the sales person did a great job of introducing me to the various electronic features. I also appreciate the location in downtown Bethesda near Metro. More

Car shopping is not my favorite experience, but I was pleasantly surprised by my dealings with Peter Larson at Chevy Chase Acura. Very professional, very efficient, very straight-forward,no struggles, n pleasantly surprised by my dealings with Peter Larson at Chevy Chase Acura. Very professional, very efficient, very straight-forward,no struggles, no drama. He was helpful during and after the sale, and has made me a new customer! More

I had an excellent experience dealing with Chevy Chase Acura. I had some reservations buying a new car, as I've had poor experiences in the past, even when using car pricing services which fixed most of t Acura. I had some reservations buying a new car, as I've had poor experiences in the past, even when using car pricing services which fixed most of the associated costs of buying. I had driven the 2010 TL at another dealer, but then went to obtain internet quotes from other dealers in the DC metro area. Chevy Chase was the only dealer who actually gave me a quote, all the other dealers insisted that I come in, making the internet quote not a means of seeing what pricing was available, but instead a sales lead for these dealers. I met Jaymes Snyder at the dealership, he gave me a test drive of the car and demonstrated the different features. I told him that I would be buying a car soon, but would not be buying that day. He again went over the pricing which was exactly what was quoted to me. He also explained the different incentives built in, including a factory to dealer incentive which they were passing on to the buyer. There was no high pressure salesmanship in his approach. After visiting the previous dealer and getting the high pressure sales pitch, then the back and forth to the manager, I was struck by the contrast in sales styles. The pricing came out to be a thousand less at Chevy Chase than what the other dealer offered. I had asked for a slightly different color than what was on the lot, and Jaymes had his dealership try to locate the precise color I wanted, but when we discussed further, they gave a cash incentive to take the one on the lot and I did that. We kept them late at the dealership that night, as with all the Christmas shopping traffic around Tysons, it took us until 8:40 to get to Chevy Chase, but they got us the car, processed the paperwork, and got us out around 10 (they close at 9). This was the most stress free car buying experience I've had. More

Our salesperson, Peter Larson, was the most knowledgeable salesperson I've ever encountered in many years of buying new cars. His information about the differences among cars and the features of particular salesperson I've ever encountered in many years of buying new cars. His information about the differences among cars and the features of particular cars was invariably accurate and helpful. In addition, it was a total pleasure to work with him. More

All of the employees were very helpful and provided useful information appropriate to our needs. They listened carefully to what we wanted in a car. There was no pressure to get more than we wanted o useful information appropriate to our needs. They listened carefully to what we wanted in a car. There was no pressure to get more than we wanted or needed. Peter Larson and Eve Muldoon were the people we worked with and we were very pleased. More

We first met Peter Larson when we walked into the Acura showroom. He was very pleasant, polite, professional and knowledgeable and never pressured us to make a choice or purchase. He provided us with a g showroom. He was very pleasant, polite, professional and knowledgeable and never pressured us to make a choice or purchase. He provided us with a great deal of relevant information and worked hard to help us find what we were looking for. He was also very helpful getting me oriented to the intricacies of the technology package of the 2010 Acura TL. Peter was a pleasure to work with. More