Chevy Chase Acura
Bethesda, MD
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Friendly and great customer service, on time and accurate. I purchased my vehicle from another dealership, they communicated with me during the entire process from the time my vehicle was delivered accurate. I purchased my vehicle from another dealership, they communicated with me during the entire process from the time my vehicle was delivered by the tow truck until my vehicle was ready for pick up. More
Very attentive and helpful without being pestering or adding pressure. Very good maintained section as well. They keep you up to date about what’s going on with your vehicles timing of completion before adding pressure. Very good maintained section as well. They keep you up to date about what’s going on with your vehicles timing of completion before you have a chance to wonder. More
Friendly helpful team of sales people. Warm, patient and welcoming. They walked me through all of my options to ensure that I made the choice that was best for me. Ask for Phil! welcoming. They walked me through all of my options to ensure that I made the choice that was best for me. Ask for Phil! More
I brought my car in to get Serviced after my battery died on me. The service representative Eric took care of my car and I was back on the road in about 2 hours. on me. The service representative Eric took care of my car and I was back on the road in about 2 hours. More
The service I received was Excellent ! Especially the loaner vehicle I was provided with . I had a issue that I didn't know was covered by Honda/Acura & the service rep helped me resolve the issue. loaner vehicle I was provided with . I had a issue that I didn't know was covered by Honda/Acura & the service rep helped me resolve the issue. More
Professional and proficient. Cesar and his team are always quick, efficient, and spot on with my car. The concierge service is exceptional from pickup to delivery, and Cesar’s follow-up phone call driv always quick, efficient, and spot on with my car. The concierge service is exceptional from pickup to delivery, and Cesar’s follow-up phone call drives home the fact that they care. More
Great team, excellent service! Dropped my Acura for maintenance service, they gave me a loaner, and I was off in about 5 minutes. Much of the processing is handled remotely over phone/texting, and the maintenance service, they gave me a loaner, and I was off in about 5 minutes. Much of the processing is handled remotely over phone/texting, and they make everything pretty easy for the customer, especially given the strict COVID protocols that they follow. Nice work! More
My dealership does excellent work. Their objective is to keep my MDX in mint condition, which it is! Superior customer service, on time, pleasant and professional. keep my MDX in mint condition, which it is! Superior customer service, on time, pleasant and professional. More
Outstanding service from Chris as always. The reason we buy cars from CC Acura IS the consistency of the service. They’re your best sales team and this last encounter was more of the same. buy cars from CC Acura IS the consistency of the service. They’re your best sales team and this last encounter was more of the same. More