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Chevy Chase Acura
Bethesda, MD
279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 279 reviews
September 28, 2021
Chris Toronto provided incredible customer service. Thank to him and the excellent service department, my car was serviced, washed and ready to go within the quoted appointment time. Chris’s communication sk to him and the excellent service department, my car was serviced, washed and ready to go within the quoted appointment time. Chris’s communication skills meant I understand everything about the service. It was a top-notch experience. More
by kpj
Employees Worked With
Chris Toronto
September 22, 2021
Car buying experience was great, of course as they want to sell a car, but when we need service…we’ll it’s been a mess to say the least. Let’s first start off by asking the managers to hire a receptionist to sell a car, but when we need service…we’ll it’s been a mess to say the least. Let’s first start off by asking the managers to hire a receptionist or get someone to answer the service departments phone calls. Should not have to call for an hour straight to just speak with someone to find out where they are as my car was to be picked up for service and it’s still sitting here. More
by Jcharapp
Employees Worked With
Sam Weaver
September 22, 2021
The service was excellent. Joseph was very communicative as my vehicle was serviced and at all times I was provided with options about how I want to proceed with recommendations about repairs. as my vehicle was serviced and at all times I was provided with options about how I want to proceed with recommendations about repairs. More
by Nicolaric
Employees Worked With
Joseph, Oscar
September 16, 2021
I had an appointment for an oil change on September 10, 2021. My experience was great. I I arrived later, than my scheduled appointment time. The representatives serviced my vehicle and escorted me to the 2021. My experience was great. I I arrived later, than my scheduled appointment time. The representatives serviced my vehicle and escorted me to the lounge. I was able to relax and get refreshments. I stayed for about an hour and the service was excellent! They surprised me with a car wash!!! I could not ask for better customer service! Thank you! More
by chinadoll1010
Employees Worked With
Joseph
September 16, 2021
Very positive experience. Great team, treated very fairly, highly knowledgeable, best car purchase experience in .ore than 20 yrs of car buying. fairly, highly knowledgeable, best car purchase experience in .ore than 20 yrs of car buying. More
by DSpin
Employees Worked With
David Thomas and Giovanni were awesome
September 08, 2021
Everyone was very courteous and helpful, especially, Erick Sanchez. It was a smooth process. Thank you very much for the great customer service you provided me Erick Sanchez. It was a smooth process. Thank you very much for the great customer service you provided me More
by curicham
Employees Worked With
Erick Sanchez
