Chevy Chase Acura
Bethesda, MD
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I was misled, didn’t get the proper information and was basically thrown into a vehicle I knew nothing about just went on a test drive of an ZDX and wasn’t informed about the hassle of charging up a vehicl basically thrown into a vehicle I knew nothing about just went on a test drive of an ZDX and wasn’t informed about the hassle of charging up a vehicle just to get from a-b if I wasn’t giving the proper ends and outs about an EV I would not have gotten myself into something I knew nothing about I am contacting the Attorney General office because I was misled into a purchase I want another vehicle that’s not EV I haven’t been in the vehicle for 30 days yet and I HATE IT More
Deceptive marketing, heavy scammer vibes. I was in contact with Michael Dadson to purchase a 2022 BMW X7 that was traded in at this dealer. Everything was great. The communication was great, I was in contact with Michael Dadson to purchase a 2022 BMW X7 that was traded in at this dealer. Everything was great. The communication was great, the price was right UNTIL it came to the actual deal. Michael added on a non negotiable Smartshield fee to the tune of $1295. So really the car was 59k+ when it was listed at 58k. Next time the car should be listed at $59.3K since that’s the true price. So buyer beware, every car is probably $2000 more when you add the Smartshield charge plus doc fee and other costs. You can see the picture I attached. More
Made appointment same day for oil change and multi point inspection. They completed work within the promised timeframe and went over inspection report. Also provided transportation to and from work while inspection. They completed work within the promised timeframe and went over inspection report. Also provided transportation to and from work while maintenance was performed. Overall a great experience with service department. More
This dealership provided me with an amazing experience as soon as I entered. I would recommend this place to anyone that is interested in purchasing a new car! soon as I entered. I would recommend this place to anyone that is interested in purchasing a new car! More
They were awesome when buying my 2024 integra type s. No games or gimmicks, no added charges. The sales manager Chad Dorfman had me done in 15 minutes. They sent me a OTD sheet before I arrived and it wa No games or gimmicks, no added charges. The sales manager Chad Dorfman had me done in 15 minutes. They sent me a OTD sheet before I arrived and it was all correct and no last minute adjustments. Will buy from them again. More
Amazing service, the crew are friendly. Especially Chris! I believe he is the service manager. They did the necessary maintenance! I am happy with the out come. They have the best waiting Especially Chris! I believe he is the service manager. They did the necessary maintenance! I am happy with the out come. They have the best waiting lounge very clean and spacious! More
The service at Chevy Chase Acura was AWSOME, and THOROUGH. Very knowledgeable salesman, and great customer service. If all car dealerships was like this one, Buying a car would be just simply awesom THOROUGH. Very knowledgeable salesman, and great customer service. If all car dealerships was like this one, Buying a car would be just simply awesome. More