Chevrolet of Wayzata - Service Center

Brought my Impala in for service (head gasket leak). Was given a shuttle ride to work with virtually no delay. My car was still under the warranty period and the repair was going to take over a day to comp given a shuttle ride to work with virtually no delay. My car was still under the warranty period and the repair was going to take over a day to complete. The shuttle picked me up and they set me up in a free loaner car to carry me through the repair. Everything was explained to me on what they found and did to fix the problem. The smoothest visit to a service department that I have ever had. More

THEY ARE VERY FRIENDLY. THE WORK WAS DONE IN THE TIME PROMISED. THEY HAVE A VERY NICE WAITING AREA WITH A TV AND REFRESHMENTS. CAME AND GOT ME WHEN THE CAR WAS DONE. PROMISED. THEY HAVE A VERY NICE WAITING AREA WITH A TV AND REFRESHMENTS. CAME AND GOT ME WHEN THE CAR WAS DONE. More

made appt. online , which was easy, checked in at the scheduled time, easy to park, dealer is convenient to me , several service advisors were available & Enrique stepped up , took care of me, under scheduled time, easy to park, dealer is convenient to me , several service advisors were available & Enrique stepped up , took care of me, understood my needs , wrote it up, showed me the waiting area ( which was nice ) & before long he came & said I was all set & away I went ! EASY service visit !!!! ' TERMS OF USE ' question below is so RIDICULOUS I came within half a hair of not responding to this review !! in fact, my visit was a 5 , but this paperwork is a (1) VERY BAD which I tell you is about to reflect on my grade on 'overall experience' More

We needed Remote replacement and they were able to do this while I waited. I thought it would be a very lengthy process, but Village Chev was excellent! this while I waited. I thought it would be a very lengthy process, but Village Chev was excellent! More

Excellent customer service--thorough discussion of the tasks performed and the options available, very pleasant experience in dealing with service rep. I will be back. tasks performed and the options available, very pleasant experience in dealing with service rep. I will be back. More

I am writing this review because I have received excellent work, a very friendly atmosphere and promt courteous service. Everything is very clean and comfortable,I can relax and be assured that I ha excellent work, a very friendly atmosphere and promt courteous service. Everything is very clean and comfortable,I can relax and be assured that I have been well taken care of. More

Everything is always great. Get us in when needed and the work is always on time and done well. The work is important to us but the relationship with the guys making the service appointments is very importan work is always on time and done well. The work is important to us but the relationship with the guys making the service appointments is very important. More

Travis gives great service on my new Tahoe, stays on top of things, does whatever it takes to get it right, friendly, professional, courteous, explains the charges fully...thanks! I also brought my wife's D of things, does whatever it takes to get it right, friendly, professional, courteous, explains the charges fully...thanks! I also brought my wife's Denali in for service and he kept me informed when and why there were delays with parts, etc. and the loaner really worked out for her. More

MOST DEALERSHIPS "GET IT RIGHT" MOST OF THE TIME. THE MARK OF A TRULY GREAT SERVICE DEPARTMENT IS HOW THEY HANDLE SITUATIONS THAT DID'NT GO WELL. I HAVE USED VILLAGE CHEV FOR ABOUT 15 YEARS NOW TIME. THE MARK OF A TRULY GREAT SERVICE DEPARTMENT IS HOW THEY HANDLE SITUATIONS THAT DID'NT GO WELL. I HAVE USED VILLAGE CHEV FOR ABOUT 15 YEARS NOW AND AM VERY IMPRESSED WITH THERE WILLINGNESS TO GO THE EXTRA MILE TO KEEP A HAPPY CUSTOMER. 5 STARS! More

SERVICE DEPARTMENT IS EXCELLENT IN CUSTOMER SERVICE.EXCELLENT IN TAKING CARE OF AND SERVICING CUSTOMERS REPAIR NEEDS. EXCELLENT EXPLAINING REPAIRS AND PREVENTATIVE MAINTENANCE.VILLAGE FULFILS A SERVICE.EXCELLENT IN TAKING CARE OF AND SERVICING CUSTOMERS REPAIR NEEDS. EXCELLENT EXPLAINING REPAIRS AND PREVENTATIVE MAINTENANCE.VILLAGE FULFILS ALL MY SERVICE NEEDS! More