Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chevrolet of Wayzata
Wayzata, MN
408 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 408 reviews
July 25, 2023
I had excellent service from the service technicians. The service advisor, Gabriella, I wasn't impressed with. She wouldn't answer my calls if I left a message. She also didn't let me know that the servi The service advisor, Gabriella, I wasn't impressed with. She wouldn't answer my calls if I left a message. She also didn't let me know that the service wasn't done in 3 days time. I had to call and talk with others to find out I would need a loaner so I could get to work that 3rd day. I gave Gabriella my work number to call and let me know if my car would be done that 3rd day. I also told her my work hours. She never called. I called when I returned from work, and learned from some one else that my car was just getting done. After a short appointment, I was finally able to get my car. Please be sure Gabriella gets more training in customer service. I work in customer service, and would never treat a client the way I was treated. More
by jms2494
Employees Worked With
Gabriella
July 13, 2023
Great Experience working with Taylor, Bryan, and Ben purchasing a pre-owned 2021 Traverse. Taylor and Bryan answered all of my questions and made sure I was getting what i needed and wanted in my new ve purchasing a pre-owned 2021 Traverse. Taylor and Bryan answered all of my questions and made sure I was getting what i needed and wanted in my new vehicle. Ben made the paperwork process as fast and easy as possible. Highly Reccomend! More
by ja.carriker
June 28, 2023
Extremely poor customer service. Service tech broke seat molding and tried to blame it on us. Service mgr said he'd replace it at least but no discount for inconvenience because I Service tech broke seat molding and tried to blame it on us. Service mgr said he'd replace it at least but no discount for inconvenience because I signed the sheet to agree to pay for services. He continues to say I can't prove that they broke it. xxx! Agree to pay yes for service, but the fact they would offer zero compensation for inconvenience and the "that's fine I don't care if you leave a bad review" by the gal that checked me out. Part was $110 cost according to their paperwork but $340 to me. They could have at least given the oil change and rotation complimentary to show some remorse. Save yourself the headache and avoid this family of dealerships. Very poor experience. Not even an apology was given. Apparently this behavior is acceptable at the dealership and Chevrolet to allow such an experience and those behaviors. The only positive was at drop off by the service advisor. More
by jrhode70
Employees Worked With
Gabriella Valtierra
June 19, 2023
Just bought a 2024 Chevy Trax from Jack Poppler and Jack makes sure you get what you want. Jack even went as far as to give me a ride from dropping off my old car so I didn’t have to leave it. Very satisfie makes sure you get what you want. Jack even went as far as to give me a ride from dropping off my old car so I didn’t have to leave it. Very satisfied with everything. Highly recommend! More
by Ryrussell22
Employees Worked With
Jack Poppler
May 22, 2023
Bought a used vehicle from Jack Poppler. Jack is a rockstar! He got me exactly what I was looking for and his customer service was stellar. Thanks! Jack is a rockstar! He got me exactly what I was looking for and his customer service was stellar. Thanks! More
by Dan
Employees Worked With
Jack Poppler
May 19, 2023
Found a truck online and inquired about it's availability. Dealership returned quickly with a call at 10am to set up an appointment to view truck. Set it for the following day. At 7:30 pm I get availability. Dealership returned quickly with a call at 10am to set up an appointment to view truck. Set it for the following day. At 7:30 pm I get another call saying they were going to check and make sure it would be available. Then 5 minutes later I get a call saying the truck is not at the dealership but in transit so I can't check it out. Meanwhile being I live 200 miles away I had lined up taking the day off of work and booked a motel room closer already so I could make my 9am appointment. If this is the customer service they provide waiting 9 1/2 hours to tell me the truck isn't there, how can I trust them ever in the future with my business!! More
by Robert
Employees Worked With
Alysia, Daniel S., and two others
