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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.8
311 Reviews

311 Reviews of Chevrolet of Walla Walla - Service Center

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October 01, 2022

Atienden muy vien tienen un muy buen service Los atienden como en family good friendly More

by DENIS.PULIDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Oct 05, 2022 -

Chevrolet of Walla Walla responded

Gracias por esta recomendación, DENIS.PULIDO! ¡Estamos muy emocionados de saber que disfruto su experiencia con nosotros! Nuestro equipo se esfuerza por brindar el mejor servicio al cliente posible y nos complace saber que lo logramos con usted. Por favor, visítenos para cualquiera de sus futuras necesidades de automóvil. ¡Nos encantaría verla de nuevo!

September 29, 2022

Easy to work with. Warranty was good as well. Would recommend to other people to use there service dept More

by pny365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Chevrolet of Walla Walla responded

Thank you so much for the amazing recommendation pny365! Our team is encouraged and motivated to continue working hard in order to provide our customers with the utmost care. Please do not hesitate to reach out should you be in need of future automotive assistance. Until next time, safe travels!

September 24, 2022

They work very quickly and ensure things are done correct. Always communicating if delays or any sort of huckups. More

by roper.love14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hegel
Sep 27, 2022 -

Chevrolet of Walla Walla responded

Hi roper.love14! Thank you for the outstanding five-star review, we appreciate you for sharing such kind words! Our staff is passionate about providing top-notch customer care for our guests and are happy to see that passion is shining through! We look forward to being of service to you for any future automotive assistance you may need. Take care!

September 23, 2022

Great staff but still haven’t found way to repair my Kicks. Most of electronics only work Occasionally. I like the SV but haven’t got what I paid for! 😞 Nissan’s quality has gone down hill More

by emailit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan in Sales helped me a lot
Sep 24, 2022 -

Chevrolet of Walla Walla responded

Emailit1, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out our service manager Susana at (509) 529-7000 at your earliest convenience and we will do our best to resolve this with you.

September 22, 2022

This is the worst service dept I have ever used for my vehicle. I dropped my car off for an oil change and when I picked up the car it had paint damage on the rear of the car. After looking at the car the More

by waddlejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Chevrolet of Walla Walla responded

Waddlejim, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to work towards a resolution, so if you are willing, please reach out to us at (509) 529-7000 to discuss this further.

September 17, 2022

I don't know, they kept showing me things I needed repaired and had to call me back after checking me out cuz they forgot to put in the air filter More

by danimcombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception woman says sweety , Turnkey Marketing
Sep 21, 2022 -

Chevrolet of Walla Walla responded

Danimcombs, thank you for bringing this to our attention and for sharing your feedback. We value your input, which we use to help our business grow and improve. Should you wish to discuss this any further, please feel free to give us a call. Thank you again and we hope to have the opportunity to serve you in the future.

September 17, 2022

Way too expensive for repairs and they pile on work not necessary. You go in with an engine light on stand by for a $2,000.00 repair. Mine had CAM sensor replacement. After parts, a 30 minutes of labor More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katya G Ru
Sep 20, 2022 -

Chevrolet of Walla Walla responded

We are disappointed to learn of your experience here at Nissan of Walla Walla but will take this opportunity to improve. We would like to work towards a resolution, so if you are willing, please reach out to our service manager Susana at (509) 529-7000 to discuss this further.

September 17, 2022

They where very helpful and pleasant all around very good they try there very best More

by Richardacurcio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Sep 20, 2022 -

Chevrolet of Walla Walla responded

Hi Richardacurcio, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Nissan Of Walla Walla

September 14, 2022

Horrible, decided to buy a Honda! unqualified front desk people, wanted me to pay for recall More

by loic
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Chevrolet of Walla Walla responded

Hello Loic, thank you for taking the time to share your feedback. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met. To hear you are feeling let down is discouraging to the team as we have always been known for providing top-notch service. We truly hope you would consider returning to us in the future, our team would be more than happy to assist you again!

September 09, 2022

Great work, thanks also to the help at the desk for getting my credit ok'd so I could have the repairs done. More

by Grammaj2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria, Michael
Sep 09, 2022 -

Chevrolet of Walla Walla responded

Thank you very much for your five-star review, Grammaj2000! We are glad we could make your service experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and how well they did with your experience! Safe travels!

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