Chevrolet of Walla Walla - Service Center

A coupon for a oil change was mailed to me for $19. 99. Ended up paying over $40.00 99. Ended up paying over $40.00 More

We have purchased two vehicles and have had them serviced at this dealer since March of 2014. We had an excellent purchase experience and their service has been very professional, scheduling to meet our nee at this dealer since March of 2014. We had an excellent purchase experience and their service has been very professional, scheduling to meet our needs and quality service in every way! We are happy to recommend this dealer to our friends!!! More

They took my vehicle in quickly for reg service. Got it done fast and back on road rapidly. Got it done fast and back on road rapidly. More

It was good rapid service. The people were nice and pleasant to work with. Work was done quickly. The people were nice and pleasant to work with. Work was done quickly. More

The quality of the service is good but the cost for that service is high. Never in my 50+ years of driving have I been charged for diagnostic tests to determine the source of the problem. Such was includ service is high. Never in my 50+ years of driving have I been charged for diagnostic tests to determine the source of the problem. Such was included in the total cost. Quite frequently such information was provided and then the client was asked if they desired full or partial service. More

I feel that the service department is trying to upsale everything they can. I think they do good work but they definitely aren't trying to help people save money. everything they can. I think they do good work but they definitely aren't trying to help people save money. More

They reviewed the the service that was completed, and things that will need to be serviced the next that I bring the vehicle for the oil change, very help. things that will need to be serviced the next that I bring the vehicle for the oil change, very help. More

Staff is quick, professional, very knowledgable, and polite. Would recommend using this dealership to any who ask. polite. Would recommend using this dealership to any who ask. More

I have taken rigs here for years but that may soon change after the last visit, It seems with the change of ownership and almost all new people that customer service and principles have been pushed aside, after the last visit, It seems with the change of ownership and almost all new people that customer service and principles have been pushed aside, while several concessions were made by the service department, it truly was not a good end result, I also feel adding a 8% shop supplies to each invoice is very deceiving especially when nothing was used, I work in the same industry and have discussed this with others who agree that its basically stealing, a flat fee of $$ is normal and undstood, but apparently this is the way this company chooses to do business. I would be glad to go into more detail and discuss this further if someone had the time. More

Picked up my car and it was sparkling inside and out. Service was great, went over everything that they did and what was recommended. Thank you!! Service was great, went over everything that they did and what was recommended. Thank you!! More