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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.8
311 Reviews

311 Reviews of Chevrolet of Walla Walla - Service Center

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May 07, 2023

Had a tire losing air. Got an 8am appointment and had requested a loaner car, but had to borrow from a friend as loaner cars are 'not a thing'. No phone call of when car wa More

by B60MLAUBY@GMAIL.COM
Recommend Dealer
Yes
May 09, 2023 -

Chevrolet of Walla Walla responded

Thanks for the 4-star review! If we can be of any further assistance, please let us know. Have a great day!

April 13, 2023

Everyone here is so pleasant to work with. I’ve never had any issues with the service department and I go there for all my vehicle needs. More

by ericasalinas28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Chevrolet of Walla Walla responded

Thank you! We want nothing but the best for our customers and we're so happy you had such a great service experience with us! All of us here at Chevrolet of Walla Walla, thank you for the kind review, and please don’t hesitate to reach out, we are here to help!

April 11, 2023

Really good service and the customer service is very efficient. Good on timing and service. Thanks More

by Maria Roque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Tiscareno, Greg Torres
Apr 20, 2023 -

Chevrolet of Walla Walla responded

Thank you for your feedback and for choosing Chevrolet of Walla Walla, we look forward to providing you with excellent service again soon! Have a great day!

April 10, 2023

they were very helpful and cooperative to getting my car off the lot as soon as possible More

by deidra.lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
miguel saucedo
Apr 20, 2023 -

Chevrolet of Walla Walla responded

Deidra Lambert, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit. Have a super day!

March 24, 2023

Great experience working with Greg and Jonathan with our recent car purchase! Great service provided! Thanks Nissan Walla Walla! More

by RS
Recommend Dealer
Yes
Employees Worked With
Jonathan (Sales), Greg Torres
Mar 27, 2023 -

Chevrolet of Walla Walla responded

Thank you for your wonderful review! Customer satisfaction is our top priority and we're so proud to hear that Greg and Jonathan delivered an excellent experience! Thank you for your feedback and for choosing Chevrolet of Walla Walla, we look forward to providing you with excellent service again soon!

March 24, 2023

Service was fast and effective. You can really tell that the people that work here have passion for what they do, and I appreciate that. I would highly recommend taking your vehicle More

by ezbackfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Tiscareno, Greg Torres
Mar 27, 2023 -

Chevrolet of Walla Walla responded

We are very grateful to receive your five-star rating and review! What you've described is everything that Chevrolet of Walla Walla stands for. Our staff enjoys creating a trustworthy atmosphere where our customers feel respected and guided in the right direction. Thank you for inspiring us all to continue going above and beyond! Have a wonderful day!

March 21, 2023

Excellent and timely. Staff was polite and helpful. Vehicle was operational in less than 24 hours. More

by Bradhumbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Chevrolet of Walla Walla responded

Thanks for the 5-star review! If we can be of any further assistance, please let us know. Have a great day!

March 18, 2023

I had a 2 0’clock appointment for an oil change. My car wasn’t finished until 4:15. As I was driving home I noticed the “service engine soon” had not been reset. Now I have to go back to the Service More

by debbiedaly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have names
Mar 27, 2023 -

Chevrolet of Walla Walla responded

We're disappointed to hear of the negative experience you had at our location. Our service manager would really like to speak with you more regarding this matter. Please us at (509) 529-7000. We look forward to hearing from you.

March 15, 2023

Very fast and great service. Loved the shuttle instead of waiting! The driver was very good . More

by Cindytowne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Chevrolet of Walla Walla responded

We are very grateful to receive your glowing review! Our staff enjoys creating a trustworthy atmosphere where our customers feel appreciated and respected. Thank you for inspiring us all to continue going above and beyond! Have a wonderful day!

March 11, 2023

Worst service I’ve ever experienced. Especially since it was warranty work. Didn’t have a battery and said they were back ordered. The dealership in La Grande had 5 in stock More

by Mlkyost22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one was helpful
Mar 16, 2023 -

Chevrolet of Walla Walla responded

We take pride in providing the quality service that Nissan of Walla Walla is known for and it's discouraging to see that's not what you've received. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Please message us your contact information at your earliest convenience so we can work towards a resolution. Thank you for your feedback and we look forward to reconnecting with you.