Back

Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.8
311 Reviews

311 Reviews of Chevrolet of Walla Walla - Service Center

Sort by
September 23, 2021

Always great to work with. They always treat you very well. Would highly recommend them to anyone More

by kenbarbrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Chevrolet of Walla Walla responded

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 19, 2021

Wow, Chev of Walla Walla service team saved my vacation. They got me in on a Friday with a weird engine throttling problem (diesel) seemingly related to emissions software. They were super empathetic with m More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Chevrolet of Walla Walla responded

Jb, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

September 16, 2021

Great service ! People were friendly and helpful to my concerns. Shout out to Susana and Justin ! More

by kegr97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna
Sep 18, 2021 -

Chevrolet of Walla Walla responded

Hi Kegr97, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 13, 2021

They are always friendly and listen to my needs! Thank you so much! Will be doing much more business there. More

by mistylovesjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susana, Justin
September 13, 2021

Scheduled warranty work for 8-27-21 @8:00. Arrived to have worked performed and waited at least10 minutes person at counter leaves and brings back a lady who starts the conversation by saying she will be More

by RMPARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lady Manager, guy with long hair
Sep 29, 2021 -

Chevrolet of Walla Walla responded

Rmparker, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (509) 529-7000 when you can so we can address this situation directly. Thank you and have a great day.

September 09, 2021

Was not happy with the price increase. $77 for an oil change is simply too much. And they got my tire pressure all wrong. Ranged from 42 to 45, and should be 35 all around. But my service advisor is gr More

by WHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Chevrolet of Walla Walla responded

Whs, thank you for your review; we will pass along your comments to the service team here at Nissan Of Walla Walla! We sincerely thank you for the review, and look forward to seeing you again soon!

September 03, 2021

Phone appointment was clear and convenient, young man greeting me was sincere and helpful, I think the kind young man who helped at the service counter was named Justin. He was clear and helpful in the More

by margetbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Chevrolet of Walla Walla responded

Hi Margetbaker, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2021

I've had to pay for repeat work without compensation. With erroneous part installation, requiring return visits, I have had to pay for both visits More

by wwyorks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Chevrolet of Walla Walla responded

Wwyorks, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. If you are willing to give us another chance, please reach out to us at (509) 529-7000 and ask to speak to our service manager directly.

August 16, 2021

Customer service is good, especially the new service manager. She helped me check out and walked me to my van. Thank you for eliminating the third party call service. More

by TIMRUYBALID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Chevrolet of Walla Walla responded

Timruybalid, thank you for your kind review; we are happy to pass along your comments to the service team here at Nissan Of Walla Walla! We look forward to your next visit! Take care!

August 05, 2021

Great Service Department ! Everyone is friendly, knowledgeable, and friendly. It’s great to have a trustworthy team working on your vehicle. They are also a AAA repair shop. More

by WWVB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Ricks
Aug 25, 2021 -

Chevrolet of Walla Walla responded

WWVB Thanks for taking the time to leave us this information about your recent visit. Take care!

...
22
...