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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.8
311 Reviews

311 Reviews of Chevrolet of Walla Walla - Service Center

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October 27, 2021

They do good work. They're quick and they even gave me a ride my other vehicle More

by dynamitesass4848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman from the detail shop who gave me a ride
Oct 28, 2021 -

Chevrolet of Walla Walla responded

Dynamitesass4848, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla!

October 26, 2021

I dropped my car off about three hours before my appointment time and they had it done within an hour even before my scheduled service. Absolutely amazing! More

by dmock944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Chevrolet of Walla Walla responded

Hi Dmock944, we are very happy to have provided you with a positive visit! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2021

Work was sufficient but communication is lacking! They made it right, hopefully better in the future! More

by VJUDY77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Chevrolet of Walla Walla responded

Vjudy77, we're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 18, 2021

My wife and I have been treated with great kindness & respect by the employees at Chevrolet of Walla. We would definitely do business with them again. We highly recommend them. More

by rbjb214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

rbjb214 responded

The kind thoughtful employees at Chevrolet of Walla Walla are greatly appreciated.

Oct 21, 2021 -

Chevrolet of Walla Walla responded

Rbjb214, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Oct 21, 2021 -

rbjb214 responded

You are VERY welcome. Keep up the GOOD WORK..

October 11, 2021

Attentive, polite, respectful and right on it!! Your change in some Dept Mars. Is great for business and us the customers More

by bigotes@charter.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Chevrolet of Walla Walla responded

Hi Bigotes@charter.net, thank you so much for your positive comments about Nissan Of Walla Walla! We're looking forward to your next visit with us!

October 08, 2021

The service staff was helpful and the service work was done well and on time. More

by Wicherg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Oct 12, 2021 -

Chevrolet of Walla Walla responded

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2021

Consistently friendly and accommodating. Repeat customer very satisfied. No issues or complaints other than having to use 15 words for this survey. More

by Gypsymike10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 08, 2021 -

Chevrolet of Walla Walla responded

Hi Mike -Thank you so much for your positive comments about Nissan Of Walla Walla! Please don't hesitate to reach out to us if there's anything more we can do!

October 07, 2021

The people in the service department were extremely friendly,helpful,courteous and professional. They even seemed to enjoy their jobs, and cared about their customers. Don’t see that every day. A big t More

by Scott Harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department. Sorry I didn’t get any names.
Oct 08, 2021 -

Chevrolet of Walla Walla responded

We appreciate your positive review about your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2021

Very unsatisfied with this visit. Had a 9 am appt.Left Very unsatisfied with this visit. Had a 9 am appt. Left vehicle. Called at 12:30 to check. Was lied to by the girl, who told me that my car was being More

by hilding1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Oct 21, 2021 -

Chevrolet of Walla Walla responded

Hilding1058, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for leaving feedback. Please reach out to us at (509) 529-7000 so we may identify ways to improve your experience.

September 23, 2021

Always very nice, professional and speedy. Super great customer service. They go above to try to find the problem if there is one. Very knowledgeable. More

by Debbiek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Chevrolet of Walla Walla responded

Debbiek, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla! Please don't hesitate to reach out to us if there's anything more we can do!

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