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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.8
311 Reviews

311 Reviews of Chevrolet of Walla Walla - Service Center

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November 21, 2021

Was easy to schedule and flexible for our time to get in for an emergency repair job done on our windshield wipers!!👍😳 More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Leo, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

November 19, 2021

Service representatve do veryy good job andtayed a little late until job was finished Thank you More

by DAVRUBMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Davrubmil, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 17, 2021

the person that help me all i can say is give him a big raise More

by SCOMBS_9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Hi Scombs_9! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2021

Accommodating. Friendly. Listens to vehicle concerns. Calls when problem is found. Gives estimates up front. More

by Ttaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana, Justin W., Katya
Nov 16, 2021 -

Chevrolet of Walla Walla responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 13, 2021

Good service, Justin & Katya do a good job! Good techs, very accommodating and friendly service More

by SLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Whiteaker
Nov 16, 2021 -

Chevrolet of Walla Walla responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 11, 2021

Sure am Happy that Justin has returned to the Service Department 👏👏👏👍. I had missed him greatly. More

by lobo_132001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Chevrolet of Walla Walla responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 10, 2021

I scheduled a 2pm oil change and tire rotation but was told when I arrived that they may not be able to get me in until 5:30. They had me leave and would call if things cleared up. I was contacted again a More

by Rgfrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Hi Rgfrick, we regret your most recent visit with us was not up to the standards we strive for. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 02, 2021

Very friendly and professional. Fast service. I drive to Walla Walla rather than Lewiston because of the good service. More

by PANAMA4U2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not known
Nov 05, 2021 -

Chevrolet of Walla Walla responded

Panama4u2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Walla Walla. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 01, 2021

Took over a week to fix our car, they did ok with communication but the girls are at the mercy of the techs and they didn't communicate well More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Rebecca, we truly appreciate your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 28, 2021

Everyone was helpful and made sure my accommodations were met (i.e. transportation for work) and got right to the issue for recalls More

by roper.love14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hegel, sales desk staff
Oct 28, 2021 -

Chevrolet of Walla Walla responded

Roper.love14, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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