Chevrolet of Walla Walla - Service Center

YOUR people were pleasant and helpful, but prices were ridiculously high. They charged almost $200.00 for an engine check and changing a rear signal bulb. Next day battery wasn't charging, had car check a ridiculously high. They charged almost $200.00 for an engine check and changing a rear signal bulb. Next day battery wasn't charging, had car check at auto zone, had to have another mechanic replace alternator. You charged us soooooo much and didn't even catch that. With other mechanic, whole alternator and labor was only $225.00. Why are your prices so exorbitant and not good expertise?????. We sure won't be coming back unless things change. We liked shuttle car driver and appreciated ride. More

Excellent service and excellent work; timely and done per estimate. Thank you all for saving the day. estimate. Thank you all for saving the day. More

Did not fix what they told me needed to be fixed but charged same price for ??? And then paperwork said that part still needed replaced. Also now airbag light is on and the inside of front window has cl charged same price for ??? And then paperwork said that part still needed replaced. Also now airbag light is on and the inside of front window has cloudy film even after i paid 350 for a detail. Hope i never have to use this repair shop again! More

I think they know what they are doing and I hope I can count on them count on them More

Friendly people. Good service. Not able to do tire rotation this oil change. Machine down rotation this oil change. Machine down More

Friendly staff, vertebr very knowledgeable and attentive overall good service from the beginning to the end overall good service from the beginning to the end More

There is nothing wrong with the dealership. It's having to wait 2 hours for them to get done while others leave in 40 minutes to wait 2 hours for them to get done while others leave in 40 minutes More

Justin Whiteaker in service was Knowledgeable, Helpful, Accommodating, and extremely professional. Sometimes back he left the dealership. At that time I quit using the facility for even a simple service. B Accommodating, and extremely professional. Sometimes back he left the dealership. At that time I quit using the facility for even a simple service. Because of trust issues.. I have purchased many vehicles there through the years. Integrity, superior quality and exceptional service is obviously Justin's way to success, and the reason I have started to do business again with the organization. More

Made my appointment online and added information in the remarks, upon arrival I was told that often the system doesn't display the inputted information. I had to start from scratch explaining why I was the remarks, upon arrival I was told that often the system doesn't display the inputted information. I had to start from scratch explaining why I was there for service. More

Always trying to sell extra parts and services that aren’t needed. Had to do an oil change on a vehicle that I had just bought a month prior, and told me I needed other services done on my vehicle soon aren’t needed. Had to do an oil change on a vehicle that I had just bought a month prior, and told me I needed other services done on my vehicle sooner than later (again a vehicle I bought HERE a month before). Check engine light was on and when I called to see if they had checked the code for it the technician didn’t even note that the check engine light was on in their system. Very disappointed and dissatisfied. I feel as a young women I have to know things about vehicles to not have to be over charged for work that isn't necessary to be done. Tried to charge me $150 to tell me a code for the check engine light - when I know they just plug a handheld machine in the vehicle to check the code. When I bought the vehicle in the first place from this dealership I asked if all services had been done and then recently when I came in I was told that they only do “safety” things and she couldn’t even describe to me what they were. More