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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.8
311 Reviews

311 Reviews of Chevrolet of Walla Walla - Service Center

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December 25, 2021

Great and friendly service! They were able to help find an appointment that worked with my schedule, very appreciative! More

by MARCEADANIELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Chevrolet of Walla Walla responded

Thank you for your 5-star review! We appreciate your kind words and if you have any questions, we are here for you!

December 17, 2021

Very good experience dealing with the service department. Service done on my truck was done well. More

by wallyrasmussen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Chevrolet of Walla Walla responded

Thank you for the 5-star review! We work hard to provide an excellent service experience and we look forward to your next visit!

December 16, 2021

Customer was very helpful and knowledgeable. They are Customer was very helpful and knowledgeable. They are very friendly and treat customers with respect. Thank you for the great service. More

by snoho2251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Chevrolet of Walla Walla responded

Happy we could provide you with such a positive service experience. Our factory trained service techs are here for all you service needs. Have a great day!

December 14, 2021

This dealership has been very helpful every time I need to get service on my cars. Very pleased with how helpful they have been Highly recommended them. More

by templetonsteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Chevrolet of Walla Walla responded

Thank you for the 5-star review. Our factory trained service techs are here for all your service needs, and we look forward to your next visit

December 13, 2021

Great customer service, definitely will recommend to everyone. Had some work done in a timely matter. More

by j.saucedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Gudino, Justin Whitaker
Dec 18, 2021 -

Chevrolet of Walla Walla responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 10, 2021

Either grossly incompetent or crooked and probably both and it’s a crying shame Chevrolet saw fit to do this to Walla Walla. More

by cbpedersen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Mgr, service writers,
December 08, 2021

The service ladies were great. However, the person that changed my oil left the oil cap off and grease marks on newly ceramic coated car. More

by Cheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Cheri responded

The service ladies were great. However, the person that  changed my oil left the oil cap off and grease marks on newly ceramic coated car.

December 06, 2021

Vey disappointed in the service dept. Seemed disinterested in solving my problem. I have purchased 2 vehicles from them over the past 1 1/2 yrs. Not a good way to treat a good customer. Jaime fr More

by kacogen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Chevrolet of Walla Walla responded

Our entire team works hard to work provide a superior service/sales experience to our customers. Please let us know how we can help you in the future or contact us with any questions. Thanks for taking the time to provide feedback.

December 05, 2021

The last two visits were horrible. They did not tighten the differential cove on my wife's car and it leaked fluid. Then they stripped the drain plug on my brand new pickup. Not a happy customer. Service h More

by Edfry64
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2021

I have been a customer of this dealership for years I always come back because customer service was great. Justin and Sarah always take care of your needs and they explain very well your service. Whoever More

by Mr. Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Dec 18, 2021 -

Chevrolet of Walla Walla responded

Mr. Q, your satisfaction is our top priority. We apologize you had this experience , thank you so much for your feedback, this will help us prevent situations like this on the future. Please give me a call at your earliest convenience so I can further assist you! (509)529-7000 Thank you! Susana Gudino Service Manger

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