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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.8
311 Reviews

311 Reviews of Chevrolet of Walla Walla - Service Center

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February 15, 2022

First impression was low; the service lobby is tiny and the shop is cluttered and both are shabby looking. However, the staff and service more than make up for those things. At the counter they are profess More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Chevrolet of Walla Walla responded

Scott, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 10, 2022

YOUR people were pleasant and helpful, but prices were ridiculously high. They charged almost $200.00 for an engine check and changing a rear signal bulb. Next day battery wasn't charging, had car check a More

by Marsha Middleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Chevrolet of Walla Walla responded

Hi Marsha Middleton, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our service manager Susana would really like to speak with you more regarding this matter. Please reach out to her at (509) 529-7000 . We look forward to hearing from you.

February 09, 2022

Excellent service and excellent work; timely and done per estimate. Thank you all for saving the day. More

by Paladin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katya
Feb 15, 2022 -

Chevrolet of Walla Walla responded

Paladin, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla! Take care!

January 31, 2022

Did not fix what they told me needed to be fixed but charged same price for ??? And then paperwork said that part still needed replaced. Also now airbag light is on and the inside of front window has cl More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katya
Feb 01, 2022 -

Unhappy customer responded

Service was not performed as agreed.

January 25, 2022

I think they know what they are doing and I hope I can count on them More

by William Leasure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy Garcia
Jan 28, 2022 -

Chevrolet of Walla Walla responded

Hi William Leasure, thank you for taking the time to leave a review for us at Nissan Of Walla Walla. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2022

Friendly people. Good service. Not able to do tire rotation this oil change. Machine down More

by adriafulton76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 28, 2022 -

Chevrolet of Walla Walla responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

January 16, 2022

Friendly staff, vertebr very knowledgeable and attentive overall good service from the beginning to the end More

by PEREZGICEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Chevrolet of Walla Walla responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 13, 2022

There is nothing wrong with the dealership. It's having to wait 2 hours for them to get done while others leave in 40 minutes More

by CLROOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Chevrolet of Walla Walla responded

Clrood, like so many other businesses we have had employees need time off due to Covid and are working around this as best we can, so we sincerely thank you for understanding and for the review. We look forward to seeing you again soon!

January 13, 2022

Justin Whiteaker in service was Knowledgeable, Helpful, Accommodating, and extremely professional. Sometimes back he left the dealership. At that time I quit using the facility for even a simple service. B More

by AMIE.WHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Whitaker
Jan 15, 2022 -

Chevrolet of Walla Walla responded

Amie.white, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 07, 2022

Made my appointment online and added information in the remarks, upon arrival I was told that often the system doesn't display the inputted information. I had to start from scratch explaining why I was the More

by DJSCHOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Chevrolet of Walla Walla responded

Hello Djscholl, thank you; we appreciate your feedback- we'll look into why the online system did not work for you. We do hope we can be of assistance in the future. Take care!

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