Chevrolet of Walla Walla - Service Center

Service dept found the problem quickly with our Equinox and solved it even though they were super busy and short on staff. We were out of town and really appreciated the help. Then they also fit in our dau and solved it even though they were super busy and short on staff. We were out of town and really appreciated the help. Then they also fit in our daughter’s car for an oil change. More

It seems when I make an appointment and show the service writers can not find the appointment. There needs to be a better system. writers can not find the appointment. There needs to be a better system. More

Worst experience 3 times in a row. Very unorganized, rude, and didn’t do the work that was promised. I have bought a few cars from this dealership. The service department is horrible a Very unorganized, rude, and didn’t do the work that was promised. I have bought a few cars from this dealership. The service department is horrible and that’s putting nicely. I will be taking my business elsewhere. I will also share my experience with all my friends and family. If ask about this dealership I will be very transparent with them. More

I never feel welcomed by the repairs crew at this center. They always look unhappy. Also, this visit was expensive! $145 for an oil and filter change is outrageous! I can go literally anywhere else, get just They always look unhappy. Also, this visit was expensive! $145 for an oil and filter change is outrageous! I can go literally anywhere else, get just as good a service job, have friendlier people help me, and pay a third of that price! Not worth it! Likely will not be coming back! More

No call back when I requested to talk to tech about my vehicle, asked if I had warranty left since I bought the Truck there , she said she didn’t know she had to talk to her manager and never got back to vehicle, asked if I had warranty left since I bought the Truck there , she said she didn’t know she had to talk to her manager and never got back to me about that , Tech never called me back. Hate to complain but it’s not possible to have a possible good experience. Lack of professionalism. More

Need to have friendlier service writers. They need to greet customers upon arrival. Also need to clean off the steering wheel and remove paper floormat. Little touches go a long way. They need to greet customers upon arrival. Also need to clean off the steering wheel and remove paper floormat. Little touches go a long way. More

Service was excellent employees were kind, courteous and respectful. I will definitely go back for service. respectful. I will definitely go back for service. More

Friendly, reasonable wait, not exactly sure what done except oil change. Asked about tire pressure and got vague answer.. Hoping everything done effectively. except oil change. Asked about tire pressure and got vague answer.. Hoping everything done effectively. More

I have a service contract for oil changes. Everytime I get service done they seem to pretend that I don't have a contract. This seems like a scam to pull on anyone that isn't paying attention Everytime I get service done they seem to pretend that I don't have a contract. This seems like a scam to pull on anyone that isn't paying attention or isn't willing to tell them no. Ever since the new owners took over this dealership has gone seriously downhill. Once my contract is up I will not be back. I've brought hundreds of thousands of dollars to this dealership over the years. I'll be traveling out of town for my next Chevrolet or Nissan. More

Sexual discrimination in my opinion. I asked for copy of data never received went to son I asked for copy of data never received went to son More