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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.8
311 Reviews

311 Reviews of Chevrolet of Walla Walla - Service Center

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July 01, 2022

Rocía was such a great help, explained everything very well. Will be returning for service again. More

by j.saucedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roció
Jul 01, 2022 -

Chevrolet of Walla Walla responded

Hello j.saucedo! It’s great news to know we've provided you with an enjoyable, five-star worthy service experience! At Chevrolet of Walla Walla, we care tremendously for our guests and it brings us great joy to know this passion shines through to our customers! Thank you!

June 24, 2022

Great service with good people that know what they're doing and the keep the place looking professional. More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocio and Jose Saucedo
Jun 24, 2022 -

Chevrolet of Walla Walla responded

Hello Christian, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

June 23, 2022

They were courteous, charge was what was quoted. I am very satisfied with Zac and the ream. Thank you. More

by angelpb59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach in Service Deptment.
Jul 20, 2022 -

Chevrolet of Walla Walla responded

Angelpb59, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2022

Service was quick and friendly. Nice to have a local dealer to get a safety check and oil lube and filter. More

by mldorsey24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service receptionist. Did not talk with mechanic or dept management.
Jun 22, 2022 -

Chevrolet of Walla Walla responded

mldorsey24, Thank you for choosing Chevrolet of Walla Walla to service your vehicle! We appreciate the opportunity to service your vehicle and get it running like new! Please let us know if there is anything else we can assist you with. Safe travels!

June 17, 2022

Was a great experience, got my recall done with no problem. Will be coming back for future services. More

by Torres23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Jun 20, 2022 -

Chevrolet of Walla Walla responded

Hi Torres23! It’s very uplifting to know that we’ve made a positive impact. It’s always been Chevrolet of Walla Walla’s motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Safe travels!

June 16, 2022

The dealership is easy to get to and the service department does a great job getting the job done, we have not had any problems with them. More

by JHIMMEL755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Chevrolet of Walla Walla responded

Jhimmel755, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2022

The cost went up significantly for my regular oil change and they did not notify me in advance. The woman at the counter was rude to my husband and not helpful. I did not get a printout of the checks that w More

by ALLWINDOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jun 14, 2022 -

Chevrolet of Walla Walla responded

Hello Allwindow, although we are discouraged to hear about the experience you had here at Chevrolet of Walla Walla, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. However, with the information you’ve provided, we will do what we can to remedy this situation. We hope you would consider returning to us in the future, thank you again.

June 11, 2022

Just helpful, answered questions about ordering accessories for my truck, pictures and pricing.on those items More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Chevrolet of Walla Walla responded

Hello Tom! It's awesome to hear we provided you with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit Chevrolet of Walla Walla again for any automotive wants or needs you may have!

June 10, 2022

Every time I go in there for a problem with the DEF system on my truck they try to charge me ! When it was sold with a 3 tear 100000 mile warranty.. they change the warranty rules ever time I'm in ther More

by creelswheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Jun 10, 2022 -

creelswheels responded

Worst dealership Ever ! Failed on every level !

Jun 10, 2022 -

creelswheels responded

Worst dealership Ever !

Jun 13, 2022 -

Chevrolet of Walla Walla responded

First and foremost, on behalf of the whole team here at Chevrolet of Walla Walla, we would like to offer our apologies for how your time with us went. Our top priority is always customer service and satisfaction, and not being able to achieve that with you is unacceptable. Please message us your contact info so we are able to get in touch with you. We would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope to hear from you soon.

Jun 27, 2022 -

creelswheels responded

Well this xxx truck through the same Code again only after 30 miles of driving after getting it back from the last time a few weeks ago. You have my contact information as I bought this xxxx truck there at your dealership. If you want to make this right by me then you will stand up to the warranty you sold me and fix this truck before this coming Friday as I want to go camping !!!

June 09, 2022

Got a quick diagnosis of the problem and then went the extra mile to find replacement parts. The tech was fast on the repair and did a great job Very happy. More

by Dougsnyder49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Jun 09, 2022 -

Chevrolet of Walla Walla responded

Wow, thank you very much, Dougsnyder49! Your kind words and five-star rating go a long way! Our service team enjoys going above and beyond in order to provide the top-notch service that Chevrolet of Walla Walla is known for! We look forward to working with you again! Take care!

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