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Chevrolet of Walla Walla

Walla Walla, WA

4.4
517 Reviews
Washington drivers return to Chevrolet of Walla Walla time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Chevrolet of Walla Walla team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Chevrolet of Walla Walla finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Chevrolet of Walla Walla team is ready to help! Here in our Walla Walla showroom, not far from Burbank and Dayton WA, we're ready to assist you. We can answer any questions about Chevrolet options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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1395 Dalles Military Rd

Walla Walla, WA

99362

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Showing 517 reviews

January 21, 2022

Friendly people. Good service. Not able to do tire rotation this oil change. Machine down More

by adriafulton76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 28, 2022 -

Chevrolet of Walla Walla responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

January 17, 2022

Wouldn’t make a deal, didn’t fill up the truck with fuel to level they said. Didn’t fill up def tank like they said they would. Reverse light out. Salesman was not personable. More

by dbritain
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izzy Garcia
Jan 18, 2022 -

Chevrolet of Walla Walla responded

Hi there, we would like to get some more details about your experience with us. Please call (509-529-7000) to speak with our sales manager Jaime to discuss your visit

January 16, 2022

Friendly staff, vertebr very knowledgeable and attentive overall good service from the beginning to the end More

by PEREZGICEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Chevrolet of Walla Walla responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 13, 2022

There is nothing wrong with the dealership. It's having to wait 2 hours for them to get done while others leave in 40 minutes More

by CLROOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Chevrolet of Walla Walla responded

Clrood, like so many other businesses we have had employees need time off due to Covid and are working around this as best we can, so we sincerely thank you for understanding and for the review. We look forward to seeing you again soon!

January 13, 2022

Justin Whiteaker in service was Knowledgeable, Helpful, Accommodating, and extremely professional. Sometimes back he left the dealership. At that time I quit using the facility for even a simple service. B More

by AMIE.WHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Whitaker
Jan 15, 2022 -

Chevrolet of Walla Walla responded

Amie.white, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 11, 2022

I always have to call and see if my truck is ready to pick up. My ignition key gets stuck in the ignition. I had to go on line and find out why. They did give me a rental. But I’ll get told all different More

by JB.LLL.64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Chevrolet of Walla Walla responded

We would like to have a better understanding about your experience. Please reach out to our service manager Susana at (509) 529-7000 at your earliest convenience and we will do our best to resolve this with you.

January 07, 2022

Made my appointment online and added information in the remarks, upon arrival I was told that often the system doesn't display the inputted information. I had to start from scratch explaining why I was the More

by DJSCHOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Chevrolet of Walla Walla responded

Hello Djscholl, thank you; we appreciate your feedback- we'll look into why the online system did not work for you. We do hope we can be of assistance in the future. Take care!

January 05, 2022

The staff are punctual, knowledgeable, courteous, helpful, willing to go the extra mile, and dedicated to top performance! More

by lcbuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Chevrolet of Walla Walla responded

Hi, we are so happy to read such a great review about Chevrolet of Walla Walla!

January 05, 2022

Didn’t replace DEF for diesel truck with oil change and then could not figure out how to get cap off. Spilled DEF on truck, hope it doesn’t ruin paint. Lots of other work done of which I don’t trust was More

by terrio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Chevrolet of Walla Walla responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 524-8900 to discuss your concerns, as your satisfaction is of utmost importance to us

January 05, 2022

Always trying to sell extra parts and services that aren’t needed. Had to do an oil change on a vehicle that I had just bought a month prior, and told me I needed other services done on my vehicle soon More

by xandria.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan was the technician can’t remember other names
Jan 05, 2022 -

Chevrolet of Walla Walla responded

Thank you for your feedback. Please contact our service manager Susana at (509) 524-8900 so we can discuss your concerns as your satisfaction is of utmost importance to us.

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