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Chevrolet of Walla Walla

Walla Walla, WA

4.4
515 Reviews
Washington drivers return to Chevrolet of Walla Walla time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Chevrolet of Walla Walla team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Chevrolet of Walla Walla finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Chevrolet of Walla Walla team is ready to help! Here in our Walla Walla showroom, not far from Burbank and Dayton WA, we're ready to assist you. We can answer any questions about Chevrolet options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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1395 Dalles Military Rd

Walla Walla, WA

99362

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Showing 515 reviews

June 04, 2022

Due to supply chain issues the part was next to impossible to find in the US. Chevrolet of WALLA WALLA was able to find the part. More

by gwhiteaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the folks in the service department!!
Jun 06, 2022 -

Chevrolet of Walla Walla responded

Thank you very much, gwhiteaker! We enjoy working hard to provide our customers with a five-star experience, exactly like the one you've experienced! All of us here at Chevrolet of Walla Walla appreciate you and look forward to assisting you on your next visit! Feel free to reach out anytime, we are here to help!

June 02, 2022

They failed to do a safety check then lied about it then took forever to fix the issues! They also sold it to is illegally since it was def deleted and we weren’t informed. More

by H.covey1454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Jun 03, 2022 -

Chevrolet of Walla Walla responded

H.covey1454, thank you very much for your feedback. It is never our intention to make anyone feel as if their time was wasted. Our service department has always been known to provide the utmost in customer satisfaction and we feel discouraged to hear that you are unsatisfied with your experience. Rest assured, that we will take your comments and share them within the Chevrolet of Walla Walla team. We do feel it was a pleasure to work with you and all of us hope you will consider returning to us in the future. We'd be more than happy to help with any of your automotive wants and needs. Thank you.

Jun 04, 2022 -

H.covey1454 responded

I don’t know who wouldn’t be upset waiting 2 months for problems to be fixed that should have been checked before they were sold, dealing with those issues used a lot of time. When I get the truck looked at by a diseal specialist I will be in touch with any issues that may need to be serviced more and see if we will want to keep or return the truck.

June 01, 2022

Okay service on this trip, just short servicing. ..staff was efficient, bad coffee In waiting area. More

by tootsipat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None...
Jun 07, 2022 -

Chevrolet of Walla Walla responded

Thank you for the positive review, tootsipat! Our team does their best to do an awesome job of providing a tailored visit for every customer, and we are so glad to see another shining example of success. Please feel free to visit us anytime, we'd be more than happy to assist you!

May 30, 2022

The service department was friendly, helpful and willing to accommodate my busy schedule. They got my vehicle in on time, followed up with a call to discuss the problem and cost to repair and once authorize More

by Cory Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 07, 2022 -

Chevrolet of Walla Walla responded

Hello Cory, we thank you for taking a moment to share your review with us! We’re happy to hear our staff and service are top-notch, but we’ll be sure to do our best so we can earn your five-star rating in the future! Thank you for your time, we look forward to serving you again!

May 21, 2022

It's good Dealer, good services and good attention, and good discount on the cars. More

by Carmen Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Chevrolet of Walla Walla responded

Wow! Thank you, Carmen! Our team appreciates you taking the time to leave such an uplifting review! Trust is a vital key to forming long-lasting relationships with our customers and we are happy our service team could be a prime example of that during your visit with us. We hope you would not hesitate to reach out, should you be in need of future automotive assistance!

May 21, 2022

The car is still stalling $ 600. 00 later. Ugh. When I pull up to Stop it chugs surges foward and then stalls. Usually after the car has run for about 10 to 15 minutes. More

by palenn2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
May 23, 2022 -

Chevrolet of Walla Walla responded

Palenn2003, thank you for bringing this to our attention and for sharing your feedback. Our top priority is always customer service and satisfaction. Please message us your contact info so we are able to get in touch with you. We would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope to hear from you soon.

May 24, 2022 -

palenn2003 responded

I called yesterday and Kurt asked me to bring the car in this morning. Still waiting to hear back from them.

May 20, 2022

I have been taking my car there for 10 years. I have always had great service. Yet this last year you have had high turnover. Pretty much anyone who helped me before is not there. Which is disap More

by egaines0869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know names. Justin no longer works there
May 25, 2022 -

Chevrolet of Walla Walla responded

Hello Egaines0869, thank you; we appreciate your feedback! If you have any further questions or concerns, please give us a call. We're always happy to help!

May 19, 2022

Prompt intake, quick service with no issue. Purchased vehicle there and have always had good response to my concerns More

by Rnhn1s1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Chevrolet of Walla Walla responded

Thank you for the five-star service review, Rnhn1s1! Our team does their best to do an awesome job of providing a tailored visit for every customer, and we are so glad to see another shining example of success. Please feel free to visit us anytime, we'd be more than happy to assist you! We hope you have a wonderful day!

May 15, 2022

Service dept found the problem quickly with our Equinox and solved it even though they were super busy and short on staff. We were out of town and really appreciated the help. Then they also fit in our dau More

by griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
May 20, 2022 -

Chevrolet of Walla Walla responded

Thank you for leaving such a nice review, Griffin! We are glad that you and your family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to continue working hard. Thank you, once again for your kind words, we look forward to your next visit!

May 15, 2022

It seems when I make an appointment and show the service writers can not find the appointment. There needs to be a better system. More

by 1955evanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Dept
May 20, 2022 -

Chevrolet of Walla Walla responded

Hello 1955evanj, thank you for bringing this to our attention. Customer satisfaction has always been our top priority and it’s disappointing to hear that you are feeling let down. Rest assured, that we will take your comments to share within our team. While we are discouraged that you’re feeling let down, your feedback is respected and appreciated.

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