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Chevrolet of Walla Walla

Walla Walla, WA

Overview
Employees
Reviews
Vehicles
4.6
564 Reviews
Washington drivers return to Chevrolet of Walla Walla time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Chevrolet of Walla Walla team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Chevrolet of Walla Walla finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Chevrolet of Walla Walla team is ready to help! Here in our Walla Walla showroom, not far from Burbank and Dayton WA, we're ready to assist you. We can answer any questions about Chevrolet options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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1395 Dalles Military Rd

Walla Walla, WA

99362

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Showing 564 reviews

March 11, 2023

Worst service I’ve ever experienced. Especially since it was warranty work. Didn’t have a battery and said they were back ordered. The dealership in La Grande had 5 in stock More

by Mlkyost22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one was helpful
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Mar 16, 2023 -

Chevrolet of Walla Walla responded

We take pride in providing the quality service that Nissan of Walla Walla is known for and it's discouraging to see that's not what you've received. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Please message us your contact information at your earliest convenience so we can work towards a resolution. Thank you for your feedback and we look forward to reconnecting with you.

March 10, 2023

A coupon for a oil change was mailed to me for $19. 99. Ended up paying over $40.00 More

by luisafootball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Chevrolet of Walla Walla responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our service department so we may determine the best way to assist you.

February 23, 2023

We have purchased two vehicles and have had them serviced at this dealer since March of 2014. We had an excellent purchase experience and their service has been very professional, scheduling to meet our nee More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Chevrolet of Walla Walla responded

Thank you! We want nothing but the best for our customers and we're so happy you had such a great sales/service experience with us! All of us here at Nissan of Walla Walla, thank you for the kind review, and please don’t hesitate to reach out, we are here to help!

February 19, 2023

They took my vehicle in quickly for reg service. Got it done fast and back on road rapidly. More

by i12boat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Chevrolet of Walla Walla responded

I12boat, we are so happy to read such a great review about Nissan Of Walla Walla! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2023

It was good rapid service. The people were nice and pleasant to work with. Work was done quickly. More

by bsandau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Feb 23, 2023 -

Chevrolet of Walla Walla responded

Bsandau, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla! We hope to be of service to you again in the future. Best wishes, Nissan Of Walla Walla

February 13, 2023

The quality of the service is good but the cost for that service is high. Never in my 50+ years of driving have I been charged for diagnostic tests to determine the source of the problem. Such was includ More

by FISHINGPOLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Many individuals on the front desk, the driver who took me to the rental car service, and Minerva who answered my early questions and scheduled the time to come in
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Feb 18, 2023 -

Chevrolet of Walla Walla responded

We're disappointed to hear of the negative experience you had at our location. Our service manager would really like to speak with you more regarding this matter. Please call us at (509) 529-7000. We look forward to hearing from you.

February 09, 2023

I feel that the service department is trying to upsale everything they can. I think they do good work but they definitely aren't trying to help people save money. More

by matthewleblanc_1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Feb 12, 2023 -

Chevrolet of Walla Walla responded

Matthewleblanc_1989, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.

February 04, 2023

They reviewed the the service that was completed, and things that will need to be serviced the next that I bring the vehicle for the oil change, very help. More

by piefertrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Henning
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2023 -

Chevrolet of Walla Walla responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2023

Staff is quick, professional, very knowledgable, and polite. Would recommend using this dealership to any who ask. More

by gosejohna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very nice service desk folks.
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Feb 04, 2023 -

Chevrolet of Walla Walla responded

Gosejohna, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 12, 2023

I have taken rigs here for years but that may soon change after the last visit, It seems with the change of ownership and almost all new people that customer service and principles have been pushed aside, More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Jan 18, 2023 -

Chevrolet of Walla Walla responded

Hi there, our service manager Susana would like to get some more details about your experience with us. Susana would like to have a better understanding about your experience. Please reach out to her at (509) 529-7000 at your earliest convenience and we will do our best to resolve this with you.

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