Chevrolet of South Anchorage

Horrible service & no communication The first one in the door to have an oil change & transmission filter & fluid change. 2-1/2 hours later, i was still waiting & then had to take it up The first one in the door to have an oil change & transmission filter & fluid change. 2-1/2 hours later, i was still waiting & then had to take it upon myself to see what the hold up was. Was told were out of transmission fluid, & we wont have any until later this afternoon. In the mean time they couldn't even tell me that or let me know its going to be a lot longer lead times. On top of that they didn't even do an oil change, they just let the car sit there as well as myself for 2-1/2 hours!!! To make maters worse, the guy in the service department was personally handing out finished work orders to every other customer waiting. He even looked at me multiple times with every done work order he brought out. Still didn't even occur to him to say "Hey , were out of transmission fluid for your vehicle, but we can do an oil change to get you out the door". Horrible customer service. To all out there unless it's a simple oil change, don;t bother wasting your time & patience at South Anchorage Chevrolet. They have a serious lack of communication within their own departments as well as to the customer. I was a customer for over 10 years at this place, but no more. I would rather go to a Ford dealership to have Chevrolet work done instead of this place. More

job well done I can't complain. I was satisfied the way my 2017 3500 Diesel High Country was serviced. Hopefully the DEF was topped off too :). I like the lobby wai I can't complain. I was satisfied the way my 2017 3500 Diesel High Country was serviced. Hopefully the DEF was topped off too :). I like the lobby waiting area with free bottled water for customers. Thank you guys. More

Amazing Great dealership good experience Jared was a great salesman to work with very helpful courteous you guys need to give him a huge raise I would like to Great dealership good experience Jared was a great salesman to work with very helpful courteous you guys need to give him a huge raise I would like to see him again when I buy a new car More

Great Service! Our vehicle broke down Friday afternoon. Service Writer Shane Schenker was able to get our vehicle towed to the dealership that day and was able to sq Our vehicle broke down Friday afternoon. Service Writer Shane Schenker was able to get our vehicle towed to the dealership that day and was able to squeeze us in on Saturday for diagnostic test. Not only did they quickly find the problem they were able to repair it as well as change the oil. All this on a Saturday with no appointment. Great customer service! More

Oil change & Safety recall Great, quick service after making appointment & got me in the very next day. Called me within an hour after checking into the service department. Than Great, quick service after making appointment & got me in the very next day. Called me within an hour after checking into the service department. Thanks! More

Helped me to move on👍🏼 I adopted this brand of truck from my Dad since I was a kid so I’m a Chevy fan ever since and I have a great experience until now. I adopted this brand of truck from my Dad since I was a kid so I’m a Chevy fan ever since and I have a great experience until now. More

Okay good service First time I brought my car for interior detail, it looked like my seats weren't shampooed. Although I had to bring it in twice I'm rating 4 because t First time I brought my car for interior detail, it looked like my seats weren't shampooed. Although I had to bring it in twice I'm rating 4 because the guy took care of it professionally the next morning after i informed him about it. friendly service. More

Routine oil change My routine oil change was conducted in a very timely manner and with precision. The service rep (I think his name was Steve) was very courteous and p My routine oil change was conducted in a very timely manner and with precision. The service rep (I think his name was Steve) was very courteous and professional; a great ambassador for Chevrolet of South Anchorage. More

No one has time. Come back tomorrow! Come back in the AM! The valley can service your truck so you don't have to drive in... the valley is booked. So I came back 5 Come back tomorrow! Come back in the AM! The valley can service your truck so you don't have to drive in... the valley is booked. So I came back 5 times. More

Fast service! Took my car in because it was doing some horrible things and making noises that it really shouldn't have. They hook it up to the machine and a diagnos Took my car in because it was doing some horrible things and making noises that it really shouldn't have. They hook it up to the machine and a diagnosis was made right there two minutes after it was brought in, of course they look for more things wrong went it went back in. They called me and told me their findings the next day and asked if I wanted to proceed, I said yes, and they had it done that night!! More