Chevrolet of Palatine

Don't buy from Grossinger. Last winter I purchased a 2013 Chevrolet Impala from Grossinger Chevrolet in Palatine and it might have been the worst experience of my life. Aside f Last winter I purchased a 2013 Chevrolet Impala from Grossinger Chevrolet in Palatine and it might have been the worst experience of my life. Aside from the fact it took 3 visits to complete all necessary paperwork at an hour and a half drive away they got me the most horrible car loan information history. The salesman still didn't remember my name after 3 visits and made it fairly clear he was only concerned about the money he was making from the deal. On each of my visits I came prepared with an appointment time witch I was promptly on time for and I still ended up spending a ungodly amount of time at this dealership. I would never buy from any Grossinger owned dealership again in my life. These people are all crooks. Avoid at all costs. More

absolutely satisfied Dan was very determined to make all parties involved in buying the car happy I would definitely return due to I love my Chevrolet Malibu Dan was very determined to make all parties involved in buying the car happy I would definitely return due to I love my Chevrolet Malibu More

an unexpected new member of family I had driven the Chevy Spark (née Daewoo Matiz, ca. 1998) as a rental in Florida. I was more solid and handled better than bigger cars. It was time to I had driven the Chevy Spark (née Daewoo Matiz, ca. 1998) as a rental in Florida. I was more solid and handled better than bigger cars. It was time to retire our 2002 Honda, so I perused periodically online. This Spark had a fair price for a 2014 with 20 thousand something miles, at the same company that serviced the Honda. I asked my partner to drive it to get his opinion. The test drive became a four hour delivery (the baby metaphor was used later) The person with whom I had corresponded was not available (we were about 15 minutes late) and we were helped by other salespeople. A young assistant, Devin Tyra, was quite helpful. Mr. Phillip Lafata did engage me in haggling, which I detest, but it turned out well. 'We actually had fun with Tricia Diaz, the finance person. Another reviewer complained about not being treated well because of "not perfect" credit. That is nor the dealer's fault, is it? More

Never go there, they are cheater! They told me a brand new car with mileages under 100 miles. And they kept calling me to ask me buy. After I came, I found the car has more than 3200 They told me a brand new car with mileages under 100 miles. And they kept calling me to ask me buy. After I came, I found the car has more than 3200 miles. what the xxxx for this! I just left! More

Never go there They told me my car would be ready to see an when I got there a few days later they had sold it already an the managers were very rude if u don't have They told me my car would be ready to see an when I got there a few days later they had sold it already an the managers were very rude if u don't have perfect credit or a lot of money good luck one of the worst dealerships I've ever delt with More

Night scam Originally brought in by the 'hale sale' for a Cruze, did not get financing originally promised after three hours of them working out numbers. Came ba Originally brought in by the 'hale sale' for a Cruze, did not get financing originally promised after three hours of them working out numbers. Came back in one week later to buy a 2004 Corolla. Originally I thought the pricing was good, unfortunately I was wrong. Bought at night and was not made aware of a large number of hale dents over the car (10 counted so far), a noticeable dent on the driver side, and a long dent that extended from the back driver's door to the tail light, and did not notice until a week later due to it blending well. Was sold the car as 'clean', and it was anything but. No mats included, and can not get ahold of anyone at the dealership. While I realize the car was bought 'as is', it needs to be presented to the customer the damage on the car and not sold as a no damage car when this damage would have been easily noticed during the day time. Dishonest dealership, would never recommend a friend or family member to buy a used vehicle here. Cannot talk for the new car side but make sure you come in the day light for a new car, they'll leave the inspection to you and will not note of any damage on the car. More

Hyundai Santa Fe Purchase I had a great experience with Grossinger when I recently purchased a vehicle. It all started with Omer, who found a car for me just through a few phon I had a great experience with Grossinger when I recently purchased a vehicle. It all started with Omer, who found a car for me just through a few phone calls and emails. Jason helped me once I arrived at the dealership and he was also very professional and helpful. Everything is great with the car. I did bring it in for some warrantied work, and Mike in the service department made that process go smoothly. I will definitely consider Grossinger for my family's next purchase. More

From the moment we walked in James Johnson made this car buying experience a pleasure. He was courteous,friendly,and extremely helpful throughout the buying process. He got us a great deal on our trade and buying experience a pleasure. He was courteous,friendly,and extremely helpful throughout the buying process. He got us a great deal on our trade and the final purchase price was fantastic. The dealer was extremely busy and James went out to our old car and removed the plates and vehicle sticker to help us get out of the dealership faster. Fred Kodroff in the finance department was also great to work with. No high pressure,explained all of our options and let us decide what we needed and sent us on our way. Overall, this was a great buying experience.I highly recommend this dealership, and ask for James Johnson when you get there . More

I have been doing business with Grossinger Chevrolet for at least 8 years, I have never had a bad experience. This is the 3rd auto purchase. They are friendly, funny and easy to do business with. It also at least 8 years, I have never had a bad experience. This is the 3rd auto purchase. They are friendly, funny and easy to do business with. It also helps that they operate with integrity, are very knowledgeable and go the extra mile. Since I have been a client for so long, I can also tell you that the service has been consistent in each department. That's not easy to do. I have been sending friends and family there for years. They actually changed my perception and expectation of what what the car buying and servicing experience is supposed to be like. They are the total package. Great team! More

Hands down the best customer service I have ever experienced! I would not hesitate to come back to this dealership and work with Max for future car purchases! experienced! I would not hesitate to come back to this dealership and work with Max for future car purchases! More