Chevrolet of Palatine
Palatine, IL
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Making a bad situation great. There are few things worse than starting the week with car troubles. Let alone the week before a holiday. Mike was fabulous and really helped make There are few things worse than starting the week with car troubles. Let alone the week before a holiday. Mike was fabulous and really helped make an awful situation great. I had my car back by the end of the week. It’s very reassuring to find a service department you can trust to not only take care of your vehicle but also has your best interest in mind. More
Outstanding Service Mike in service is always quick to see to my car’s repair. He got me in immediately, put me in a courtesy car, and kept me informed of progress. I h Mike in service is always quick to see to my car’s repair. He got me in immediately, put me in a courtesy car, and kept me informed of progress. I had my car back the next morning. I appreciate Mike’s efficient and friendly care of my service issues. More
I will recommend the dealership for service or sales I will Very Honest with her diagnosis very professional and very satisfied with the service I gotI I will recommend the dealership for service or sales I ne Very Honest with her diagnosis very professional and very satisfied with the service I gotI I will recommend the dealership for service or sales I never had a bad experience for Over 40 years either buying a car or a truck and have them serviced More
Customer service My experience with grossinger, specifically with my representative Angie Maloriello, has been , without a doubt, the finest customer experience at any My experience with grossinger, specifically with my representative Angie Maloriello, has been , without a doubt, the finest customer experience at any dealership I have visited. Angie is kind, well spoken, knowledgeable and a true asset to your dealerships customer service team. She began the process, updated me often and followed the job to its completion. A business is only as good as its employees and most importantly those that are placed in forward facing roles. Angie M. is a perfect example of having the right person in a role which, in my opinion, is so vital as the first point of contact for any potential or current customer. We have two additional suburbans, and because of the first class service Angie and the rest of your team has shown me, you have made not only a new customer, but one who will recommend your dealership going forward. Thanks again for showing me best in class service. Best, Al DiStaola R.Ph, COO, MAC Rx More
Best.Dealer.Ever! My name is Kendahl and I was in the most terrible situation with my Cruze lease. Mike and Matt were the two most helpful, fun, energetic people! They My name is Kendahl and I was in the most terrible situation with my Cruze lease. Mike and Matt were the two most helpful, fun, energetic people! They treated me with the utmost respect the moment I shook their hands, eased my worries and stayed to help long past close. The amount of times Mike said he wasn't giving up, was what kept my hopes up. I'm finally worry free because of grossinger Chevy and the INCREDIBLE employees they've hired. Mike and Matt deserve the shoutout of a lifetime for what they pulled out of a magic hat to save my situation that was slowly getting worse. They saw the scared, worried look and did EVERYTHING they could to help. I gave them a chance with out truly knowing what I was in for and it was the best leap of faith I've taken. They have not only helped me, but my mom who can now have a brand new car with out care because of Mike's amazing mind. He never stopped working his brain to keep the numbers going and get me to a solution. I've never cried happier tears! Please, if you're buying a car, give Grossinger the time to find you your next vehicle, Chevy or not, I know Mike and Matt will get you off the lot in an affordable vehicle....MAYBE EVEN TWO! Thank you again to the two men that made my day, month, year, you name it! I can't say there's a word for the amazing work they did for me! More
Fantastic service The service here is great. I would highly recommend them to anyone who wants confidence in knowing they are getting the best service at affordable rat The service here is great. I would highly recommend them to anyone who wants confidence in knowing they are getting the best service at affordable rates. Because of the great service here I'll be buying my next car from them. See Mike Torterelli and ask for Franco to do the work you won't be disappointed. More
Very helpful I giving this recommendation to people that who doesn't know about dealerships service and I want let the people know about the good opportunity that I giving this recommendation to people that who doesn't know about dealerships service and I want let the people know about the good opportunity that they offering to us. More
Satisfied customer Ray was excellent salesman he treated his good measure everything that was wrong was getting fixed the wives happy happy wife happy life what more ca Ray was excellent salesman he treated his good measure everything that was wrong was getting fixed the wives happy happy wife happy life what more can I say but I'll be back on is Time to get that Camaro thank you More
Great place to buy a car!! Our salesman Jesse Brei and The Manager Louis Vine was very nice and professional. He really helped us alot. I would buy here again!!! Ask for Jesse Our salesman Jesse Brei and The Manager Louis Vine was very nice and professional. He really helped us alot. I would buy here again!!! Ask for Jesse More
Got Treated Like Family! I shopped around to 8 different dealerships looking for the perfect deal for my situation. Zach (my sales rep), Joe and Cesar (my finance guys) got me I shopped around to 8 different dealerships looking for the perfect deal for my situation. Zach (my sales rep), Joe and Cesar (my finance guys) got me in a car I love at THE PERFECT RATE and price I was looking to stay within. We didn't go back and forth and they didn't try to convince me of anything I wouldn't be happy with. They were willing to help and if they couldn't they would have let me walk right out. Highly recommend them for your next purchase!! More