Chevrolet of Palatine

I stopped at the dealership to view a used Ford Transit that I seen while driving by the dealership. The salesperson approached me while I was viewing the vehicle. No price was displayed on vehicle. I ask that I seen while driving by the dealership. The salesperson approached me while I was viewing the vehicle. No price was displayed on vehicle. I ask the salesman for the asking price. He gave no immediate answer and began to ask questions instead of giving me a straight forward answer. I knew immediately buying a car from these guys would be a hassle. But I proceed to play the game out of curiosity. And to no surprise they continued to beat around the bush on the sale price. I entered the dealership and sat at the salesman desk and the game continued. 20 minutes there and still would not disclose the price. I felt a scam and knew I would take my 40k elsewhere. And I did. I went down the street to the dodge dealer. Got immediate price on the used vehicle I liked and purchased it immediately. Would never recommend palatine Chevrolet to anyone I like. More

They stepped up and did the write thing i apologize for my negative review good people my negative review good people More

Terrible experience we came in to look 2017 Jeep Cherokee limited 93000 miles it was totally abused by the previous owner interior was totally filthy with mud and dog hair on the seats and everywhere even in limited 93000 miles it was totally abused by the previous owner interior was totally filthy with mud and dog hair on the seats and everywhere even in the vents they said it would be detailed and we could back the next day for a test drive witch we did appointment at 10am when the vehicle would be ready,we ended up test driving at 12pm vehicle wasn't available until then. The vehicle was over priced for it's condition,our trade was a 2014 Silverado 2500 HD 4wb LTZ with 16508 miles on ODOMETER,we were offered a low trade in value. We went to another dealership traded for 2018 Cherokee Limited High Altitude with 40000 less miles excellent condition $7200 more on trade. Another experience we had with a Rohorman dealership Volkswagen of Gurnee we made a full price cash offer for a BMW M6 placed $1000 deposit to pick up the Car on the up coming Friday when we were available, we were called by general manager on that Thursday saying that they sold the car to another customer because he was financing the purchase and they would make more money on the deal. We would never go back to a ROHRMAN DEALERSHIP. More

Checked three times day of appointment to verify vehicle was still there. Got there to be told it wasn’t. Bait and switch? was still there. Got there to be told it wasn’t. Bait and switch? More

False Advertising and Greedy. They advertised a used vehicle on face book market place for 20,500. My son and I both took off a day of work and drove an hour to go buy the vehicle. We expected the norma vehicle on face book market place for 20,500. My son and I both took off a day of work and drove an hour to go buy the vehicle. We expected the normal tax, License and registration fees, etc. but then they tried adding more bogus fees, such as, "an adjustment fee" of $2900. "they said due to vehicle shortages" and then another $998 for getting the vehicle ready for us, plus some other nonsense abbreviated fee i've never heard of and cant even remember. When all set and done they said the total cost was going to be $28,000. What a SCAM. I've never seen such GREED. Complete waste of our time. Obviously we walked out. I will never consider them again nor will I recommend them to anyone. But I'm dam sure going to tell everyone how crooked and greedy they are. That you can bet on. They dont even deserve one star. More

My husband and I drove over 2 1/2 hours to get a specific vehicle. We had been in contact with them for 2 weeks. Was told they would have the car there when we got there. We got there filled out all the pape vehicle. We had been in contact with them for 2 weeks. Was told they would have the car there when we got there. We got there filled out all the paperwork and waited 25 minutes then was told “ we are sorry but that vehicle was sold last night so we had to take it back to Bloomington Normal“ We even called and confirmed 3 times that they would have that Specific vehicle and were told it would for sure be there.. The salesperson never came out to even speak to us. Another car dealer under the Leader Automotive umbrella that actually had that specific vehicle called 2 weeks later wanting to know if I was still interested in the vehicle.. I told her I wouldn’t deal with any business that would lie to a customer like that. She said they weren’t responsible for what other dealers did.. If you are all under the same Umbrella company you should do business all the same not lie to your customers and expect it to be ok. This is totally unacceptable. More

NIGHTMARE!!!!! purchased a vehicle mid August 2021, to date 10/25/21 my trade in has not been paid off effecting my credit. No response from Dealerships GM Chad then now John David, No response from Kevin date 10/25/21 my trade in has not been paid off effecting my credit. No response from Dealerships GM Chad then now John David, No response from Kevin the salesperson, I have text him and is workers with no response over 20 times but they are responding to others on the same line I'm asking for a response. Less than a month of owing vehicle it needed brakes. They wouldn't have known because they haven't responded. It took over 1 month for plates. DMV advised they filled the wrong paperwork out. This place has caused me so much stress i cant believe how they sleep at night. Not a professional place at all. No response till this day from any rep in this company. I have reached out today to see all legal rights in this open matter. Not sure where all those good reviews came from all you have to do is call the dealership any day to see the customer service is terrible! More

Came in to look at a particular vehicle, David met me on the lot and got the car right away, and allowed me to test drive. Very accommodating and very easy process. Walked out with the keys to a very nice a the lot and got the car right away, and allowed me to test drive. Very accommodating and very easy process. Walked out with the keys to a very nice and clean new car! More

Outstanding customer service! upon arrival I was given the attention any customer wants when purchasing a vehicle. David listened to my needs and was very patient. everyone there is very friendly. I would the attention any customer wants when purchasing a vehicle. David listened to my needs and was very patient. everyone there is very friendly. I would recommend to others ! More

Jon Davis is the GM and he and his team are customer driven and focus on not ripping people off. They gave me a great price on a 2017 Denali 1500 they gave me good money for my trade in as well it was a driven and focus on not ripping people off. They gave me a great price on a 2017 Denali 1500 they gave me good money for my trade in as well it was a very pleasant experience I recommend giving them a chance new owners that are customer driven. More