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Napleton Palatine Chevrolet

Palatine, IL

4.9
12 Reviews

151 E Lake Cook Rd

Palatine, IL

60074

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Showing 12 reviews

December 20, 2025

Jay was phenomenal. He knew the answers, knew who to ask if he didn't know the answers. He was warm, personable, kind, real. It was obvious he wasn't just out to mak More

by crossmichelea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Kuhny
December 19, 2025

I had some very specific request for the vehicle I wanted and the team at Napelton Chevy nailed it. They were great to work with. More

by JMo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
October Gamble, Edgar Moreno, Guillermo " Memo" Hernandez
December 18, 2025

Carlos was wonderful to work with during my purchase of a new Equinox during the past few days.. More

by gregory.boysen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Villalba
December 08, 2025

Very neat and clean and welcoming Staff members were also very accommodating. The showroom was also interesting to review every type model car More

by karenlukie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Moreno, Jordan Almadadheh, Jay Kuhny
December 07, 2025

Jay was a great help! He really knows his numbers and how to make all work to help me. I was $10K in debt with a train in car and by the end of my lease I will be more tha More

by anabarajas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Almadadheh, Jay Kuhny
December 06, 2025

Process was nice and easy coming in to buy our new car. Guillermo was very helpful and knowledgeable and did a great job showing us multiple styles and helping us land on a great car for our family! Highly More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Almadadheh, Guillermo " Memo" Hernandez
December 03, 2025

The process was easy and quick! I needed a car after totaling mine, Melissa helped me find the right car at the right price! Everyone was so nice there, great people to do business More

by bigdmom123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa and Edgar
December 02, 2025

I has a great experience at Napleton Chevy in Palatine. Melissa was knowledgeable. She treated me and kids like family. Whenever I need something or have questions about my new Equinox, she is always there More

by melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Gump
Dec 03, 2025 -

Napleton Palatine Chevrolet responded

Thank you for your positive feedback! We're happy to hear that you had a great experience at Napleton Palatine Chevrolet and that Melissa provided you with such knowledgeable and caring service. Your recommendation means a lot to us, and it's wonderful to know that Melissa is always there to assist you with your new Chevrolet Equinox. We look forward to seeing you and your family again soon! Sincerely, The Team at Napleton Palatine Chevrolet

December 02, 2025

Fantastic experience with the team, really enjoyed my time with Napleton! Thank you Edgar and team for the hard work! More

by Gonefishin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Brown
Dec 03, 2025 -

Napleton Palatine Chevrolet responded

Thank you for your kind words! It's great to hear that you had a fantastic experience with us at Napleton Palatine Chevrolet. Edgar and the rest of the team truly appreciate your recognition of their hard work. We look forward to assisting you again in the future! Sincerely, The Team at Napleton Palatine Chevrolet

December 02, 2025

Amazing guys in service! ! Austin took care of my GMC and communication was spot on.. kept me updated on the progress. Definitely going back!! Thanks Again!! More

by Bgkrs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gomolinski
Dec 03, 2025 -

Napleton Palatine Chevrolet responded

Thank you for your fantastic review! We're pleased to hear that Austin provided you with excellent service for your GMC and kept you informed throughout the process. We appreciate your trust in Napleton Palatine Chevrolet and look forward to seeing you again soon! Sincerely, The Team at Napleton Palatine Chevrolet

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