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Napleton Palatine Chevrolet

Palatine, IL

5.0
6 Reviews

151 E Lake Cook Rd

Palatine, IL

60074

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Showing 6 reviews

December 03, 2025

The process was easy and quick! I needed a car after totaling mine, Melissa helped me find the right car at the right price! Everyone was so nice there, great people to do business More

by bigdmom123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa and Edgar
December 02, 2025

Very kind and pleasant people to do business with! I was treated fairly and with respect. I did not feel like I was taken advantage of even in the slightest. I appreciate that type of genuine transpar More

by EquinoxEV25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Kuhny
Dec 03, 2025 -

Napleton Palatine Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the team at Napleton Palatine Chevrolet. It's great to hear that you felt treated fairly and with respect during your vehicle purchase. We strive to provide genuine transparency, especially for such important decisions. We look forward to serving you again in the future! Sincerely, The Team at Napleton Palatine Chevrolet

December 02, 2025

I has a great experience at Napleton Chevy in Palatine. Melissa was knowledgeable. She treated me and kids like family. Whenever I need something or have questions about my new Equinox, she is always there More

by melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Gump
Dec 03, 2025 -

Napleton Palatine Chevrolet responded

Thank you for your positive feedback! We're happy to hear that you had a great experience at Napleton Palatine Chevrolet and that Melissa provided you with such knowledgeable and caring service. Your recommendation means a lot to us, and it's wonderful to know that Melissa is always there to assist you with your new Chevrolet Equinox. We look forward to seeing you and your family again soon! Sincerely, The Team at Napleton Palatine Chevrolet

December 02, 2025

Fantastic experience with the team, really enjoyed my time with Napleton! Thank you Edgar and team for the hard work! More

by Gonefishin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Brown
Dec 03, 2025 -

Napleton Palatine Chevrolet responded

Thank you for your kind words! It's great to hear that you had a fantastic experience with us at Napleton Palatine Chevrolet. Edgar and the rest of the team truly appreciate your recognition of their hard work. We look forward to assisting you again in the future! Sincerely, The Team at Napleton Palatine Chevrolet

December 02, 2025

Amazing guys in service! ! Austin took care of my GMC and communication was spot on.. kept me updated on the progress. Definitely going back!! Thanks Again!! More

by Bgkrs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gomolinski
Dec 03, 2025 -

Napleton Palatine Chevrolet responded

Thank you for your fantastic review! We're pleased to hear that Austin provided you with excellent service for your GMC and kept you informed throughout the process. We appreciate your trust in Napleton Palatine Chevrolet and look forward to seeing you again soon! Sincerely, The Team at Napleton Palatine Chevrolet

December 02, 2025

I recently purchased a 2026 Silverado 2500 HD and the experience was excellent. Manager Edger Moreno made everything smooth and straightforward. He was patient, answered all my questions, and made sure I More

by Jimmymancera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Moreno
Dec 03, 2025 -

Napleton Palatine Chevrolet responded

Thank you so much, Jimmy! It's wonderful to hear that you had an excellent experience purchasing your 2026 Chevrolet Silverado 2500HD at Napleton Palatine Chevrolet. Edgar is indeed a valuable member of our team, and we're happy to know that he provided you with honest communication and exceptional customer service. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new truck! Sincerely, The Team at Napleton Palatine Chevrolet