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Chevrolet of Palatine

Palatine, IL

2.9
269 Reviews

151 E Lake Cook Rd

Palatine, IL

60074

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Showing 269 reviews

April 15, 2025

I haven’t had my car for 6 months and i noticed everytime it rained my back seat would be wet I then takes it back to the them they then tell me I would have to pay out of pocket $1,005.00 for something i di More

by Bc lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Dimatteo, James Brown, Shawn Mahoney
April 15, 2025

People are nice to work with. Unfortunately, per the work order my oil change monitor was reset which it was not. It was still showing 63% when I looked to see if the washer fluid More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Dimatteo
April 13, 2025

One of the best experiences I've had buy a car. Melissa was an excellent sales representative both helpful and familiar with her products. Steve was a great sales manager walking us through the sal More

by farrell.sm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Gump, Steve (sales manager)
January 30, 2025

Best dealership. Got me approved when no one else could on a new Trax. Great people, great service great deal. Will be back More

by BlackHemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, Bill, Ben, Juan
December 27, 2024

This has been months of unimaginable stress and frustration, and I am at my wit’s end. My husband and I purchased a brand-new 2023 Chevy Trailblazer from Chevy of Palatine in October 2023, excited More

by Gabrielle Gambrell-Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon V & Carlos , Ralph Dimatteo
September 25, 2024

Going on 6 months know was told my second key that they have would be sent to me for a vehicle I bought from them..not impressed with the customer service as I've messaged and called and get told the same More

by cvetrone1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car
September 01, 2024

Buying a car with them was the worst experience I’ve ever had. 1st they refused any kind of credit union check. 2nd when they helped with car insurance they filled out all the information for me to help me g More

by Ashleighschultz20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert
August 24, 2024

Best service ever. ..will be a lifelong relationship now...hopefullya.y agree because you're awesome More

by smeza2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Buie, Aksana Kosev, Julian Ramirez, Patrick Garcia
June 28, 2024

Brought my car in for service. Was very dissapointed when they gave me the bill and would not honor the 8qt @ $49.99 cupon I've selected while scheduling for service. They just sai More

by jimpalmer1.1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Gomolinski
April 10, 2024

Horrible experience. Felt like we were being scammed. Agreed to buy the Tahoe but not the "extras" (LoJack & Protective covering which added up to over $5K!). The onl More

by kate
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Darius
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