
Chevrolet of Palatine
Palatine, IL
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I am giving this rating because of the way I was treated by the Finance Manager. He listened to what my needs were and we discussed my options. I purchased an extended warranty and feel that I received what by the Finance Manager. He listened to what my needs were and we discussed my options. I purchased an extended warranty and feel that I received what I needed for my car. I was not pressured, only advised. This was a good experience. Thanks, Greg Waughop More
I dealt with Dino and he was extremely friendly and helpful. Everything he told me was done to my satisfaction. It was a great experience from a friendly car dealership. I would use this dealership ag helpful. Everything he told me was done to my satisfaction. It was a great experience from a friendly car dealership. I would use this dealership again, as needed. They followed up with additional information I had requested on the next day. This shows they care about their customers. Sincerly, Greg Waughop More
My car was totaled out in an accident which was hard for me to go through within itself but Darrick Triplett was patient with me in going through car after car until I was completely satisfied. I will defi me to go through within itself but Darrick Triplett was patient with me in going through car after car until I was completely satisfied. I will definitely be recommending him as well as Grossinger Chevy to family & friends. Thanks to the finance guy Fred, too. More
I had a wonderful experience with Tim Abdull and the entire team that I worked with to get into my new car! This is the second vehicle that I purchased at Grossinger Cheverolet in Palatime. I will defi entire team that I worked with to get into my new car! This is the second vehicle that I purchased at Grossinger Cheverolet in Palatime. I will definitely reccomend this dealership and Tim to friends and family that are in the market for a car! More
After a week of traveling to various dealerships in the northern Illinois area, it was very refreshing to visit Grossinger Chevrolet of Palatine. Darrick was very professional, courteous and very willing northern Illinois area, it was very refreshing to visit Grossinger Chevrolet of Palatine. Darrick was very professional, courteous and very willing to help. He asked what me what I was looking for, what price I wanted to stay in, and what options I absolutely wanted in my new vehicle. When I told him I was also looking at a similar vehicle at their sister dealership in the city, he offered to go down to the city dealer and bring the car back up to the Palatine lot so I could look at both cars side by side and make a direct comparison. I was able to see both cars at the same time and test drive them in the same visit. The ability to do this not only made my decision easy, but also gave me peace of mind that I made the right decision. Not only did Darrick go down to the other dealership, and convince them to let him bring the car back to the Palatine dealership, but he drove down to get the car on his day off. This really impressed me (as I only found out after the fact) and showed me that he was willing to do what was best for the customer. After agreeing on a price that I was comfortable with, I worked with Fred Kodroff of the finance team. Even though I had already negotiated a low apr with my bank, he offered to quote apr's from a few other banks and was able to find an even lower apr for me. It was a pleasure to work with the associates of Grossinger Chevrolet in Palatine; I appreciate their assistance in finding a terrific car and offering me a great deal that I was very comfortable with. More
I was looking to buy my wife a car and I live a few towns over from the dealership. There is a Chevy dealership closer to me but my past experiences there were poor. So I decided to go to Grossinger in Pal over from the dealership. There is a Chevy dealership closer to me but my past experiences there were poor. So I decided to go to Grossinger in Palatine to give them a shot. My sales man Mike Momon was not only the nicest salesman I have ever dealt with, he also took better care of me than anyone I have ever dealt with anywhere! He got my exactly what I was looking for in the price range that was comfortable for me. I use to have a personal friend that sold cars and I really feel that Mike even took better care of me than my old friend did. I would recommend Grossinger to anyone!!!! Thanks, Chad More
This review is for the Grossinger in Chicago on Daytona This review is for the Grossinger in Chicago on Daytona and North Ave. Interested in no b.s business? this is the spot. Keith Herrea is the man. This review is for the Grossinger in Chicago on Daytona and North Ave. Interested in no b.s business? this is the spot. Keith Herrea is the man. seriously. I did some internet pricing and negotiating and we cut to the chase. The vehicle price was perfect, Rudy the finance manager I know went beyond the call of duty to get me financed. Not only that but the finance rate was very low. They were very patient with me and made sure I was satisfied. There service department staff are very nice and proffesional. Marco made sure I was taken care of, shuttle was ready to take me to work when I needed to bring my car in to have an accesory installed. There valet people are the best, great respectful workers. My experience in grossinger is like nothing I have experienced in a dealer. There level of quality is among the best and make you feel welcomed. During the buying process Keith actually showed me numbers.. yes numbers.. lots of dealers like to hide those numbers and make you buy by taking "their word" Not Keith he was straight up with me and I appreciated that. Mr. Stone there service manager is among the best. He would follow up with me at all times and made sure I was taken care off. When you stop by Grossinger tell Keith "Javier with the Camero" sent you. More
I called Tim and told him I was coming in to look at Used Cadillac CTS's. When I showed up, he had them staged in front of the dealer and running(it was heat of summer) to cool them off. We took long test dr Cadillac CTS's. When I showed up, he had them staged in front of the dealer and running(it was heat of summer) to cool them off. We took long test drives with no pressure on his part for a sale. I left the dealership and test drove another vehicle. I called him later that day and told him I was coming by to make an offer. He would be gone, but he had another salesman standing by for me as soon as I arrived. I stuck a deal with the manager and I am driving a great 2006 Cadillac CTS. More
On 6/22/2010 I visited grossingerpalatinechevrolet.com, to look at their used car inventory. For me buying a car was the equivalent of going to the dentist. I am here to say that I drove home in a new/use to look at their used car inventory. For me buying a car was the equivalent of going to the dentist. I am here to say that I drove home in a new/used car that evening. The entire process from visting the website to the signing of the contract was an easy experience. I visited quite a few dealerships in the lake county area, but the entire team at GROSSINGER Palatine Rocks!! Love my Caddy Baby!! Thanks to Everyone! More
Ken was extremely helpful, knowledgable, and friendly. He made me feel very comfortable. Usually, shopping for a new vehicle is horribly stressful. Ken and the other staff members made my experience act He made me feel very comfortable. Usually, shopping for a new vehicle is horribly stressful. Ken and the other staff members made my experience actually enjoyable! I would definitely recommend Ken and the dealership. Actually, I have already passed on one of Ken's cards to someone who is interested in purchasing a new truck. More