Chevrolet of Palatine

The staff was friendly, flexible, and worked with us. We appreciate that they were patient and friendly with our kids and the overall environment was comfortable. We had a great experience and would return appreciate that they were patient and friendly with our kids and the overall environment was comfortable. We had a great experience and would return in the future. We would highly recommend them to anyone. More

A family member had recently purchased a second new vehicle from Grossinger and recommended we speak with Elmer Cameron in Sales. My husband and I had been watching prices on the new 2010 Suburban. W vehicle from Grossinger and recommended we speak with Elmer Cameron in Sales. My husband and I had been watching prices on the new 2010 Suburban. We found a vehicle we liked at Grossinger and stopped in and spoke with Elmer. Elmer was outstanding: friendly and easy to work with, and genuinely went out of his way to make our purchase experience both fun and professional. We quickly came to an agreement on both the price of our new vehicle and the trade-in of our current vehicle. An afternoon of 'just looking' turned into the purchase of a new vehicle that same day. After our handshake agreement, we went to meet with Cesar Nino in the Finance Dept. Again, Cesar was outstanding to work with. So, the financial aspect was a breeze with Cesar also going above and beyond to get us a super rate! Elmer tossed in a great surprise for us. Something he didn't have to do and it was definitely appreciated. Thank you for that!!! At Grossinger, we were immediately made to feel comfortable as a valued customer and we left the dealer happy with our purchase. We did our homework before we arrived and there was no wondering if we could have received a better deal or more money for our trade-in. Best car buying experience we've had in a long time and would definitely recommend Elmer, Cesar and the team at Grossinger! More

I came in to this dealership to look at 2010 Chevy Malibu and Leonard Buie helped me tremendously. He was very friendly and helpful and answered all my questions and concerns. He did a very good job in expla and Leonard Buie helped me tremendously. He was very friendly and helpful and answered all my questions and concerns. He did a very good job in explaining all the prices and breakdowns. i am very pleased how he treated me as a customer and welcomed me to the GM family. I recommend anyone to go to this dealership and especially have Leonard Buie as a salesman. More

Thank you for all of your help! Love the new car!! After all of the issues we had, with the help of the people mentioned above they were able to be resolved. We are pleased with the outcome. fakwuto After all of the issues we had, with the help of the people mentioned above they were able to be resolved. We are pleased with the outcome. fakwutoijktabiotkjntsniotbsaktjvnioanvtksbiotiobtiobnriothbehiehbioejbiaj More

We were extremely satisfied with the service we received from Derrick. He greeted us right away and asked what we were interested in looking at. We wanted a mini van and he led us right to two that we had c from Derrick. He greeted us right away and asked what we were interested in looking at. We wanted a mini van and he led us right to two that we had chosen. He asked how we heard about the dealership. We told him we looked at your website. We fell in love with a 2007 blue Caravan after taking it for a drive. Derrick pulled up the website and we received that price. He even came down $300. I pointed out that screw was missing from the molding on the front seat and also that there was no manual. He told me that was no problem. The molding will be fixed and he would order the manual for me. We really felt that he was sincere and wanted us to go home happy. Then we met Cesar. He was very accomodating and friendly. When we told him this was our third car that we had purchased this year from a Grossinger dealership, he lowered our interest rate and dropped our payment amount. This was the friendliest and easiest anyone has ever made buying a car. We would definitely come back here again. More

From the moment we entered the dealership Tim and his team made us feel confident that we were going to be able to work out a deal that will be fiancially sound to us. Between trading our car for top dol team made us feel confident that we were going to be able to work out a deal that will be fiancially sound to us. Between trading our car for top dollar, and working with us to get us the car we wanted and under a payment we can afford Tim lead the effort and was backed by his colleagues to get us into the vehicle we wanted. What was most noticable was just how well he worked with the used car manager to get the value for the trade, how he worked with the other members to get us in and out fast. THe staff was knowledable, friendly and delivered what they promissed. What a concept? I have driven by this dealership for over 12 years, and it now will be one I will utilize to service the vehicle I purchased, and will highly recomend it to all my friends and family. More

Loved this dealership and Tim was an awesome salesman!! Very friendly and not pushy, we had two young ones with and I was not stressed a bit! We enjoyed everyone for being so nice and getting us out so qui Very friendly and not pushy, we had two young ones with and I was not stressed a bit! We enjoyed everyone for being so nice and getting us out so quickly!! The experience from start to finish was great and we already recommending them! More

I was looking for a particular automobile. These guys went above and beyond to find the right vehicle to fit my needs. The whole process from start to finish went smoothly. I used to dread the new car bu went above and beyond to find the right vehicle to fit my needs. The whole process from start to finish went smoothly. I used to dread the new car buying experience, not anymore. I could not have been treated any better. More

Having purchased two new vehicles from Grossinger in less than a year, I am very pleased with the staff at Grossinger Palatine. I have purchased new Chevrolet's from various other local Dealers in the past t than a year, I am very pleased with the staff at Grossinger Palatine. I have purchased new Chevrolet's from various other local Dealers in the past that acted like they were doing me a favor. The difference at Grossinger was I felt they worked hard for me with very agressive pricing and financing. In this economy, respectful, courteous treatment is a given, and while Scott Stafford(sales)is extremely pleasant to work with he has also been most accomodating after the sale as well. Sometimes the most difficult part of the purchase is the financing details. Simply put, Ceaser Nino(business office)is awsome. You feel comfortable immediately as he walks you through the entire process, ready and willing to answer any questions to your satisfaction. In my nearly forty years of vehicle purchases I have never felt better cared for than with Grossinger Chevrolet in Palatine. I look forward to working with Scott and Ceaser in the future. More

As a first time car buyer I was treated with utmost care and respect from the moment I stepped on Grossinger's lot. Not only were the employees extremely honest and friendly, they treated me as if I was one and respect from the moment I stepped on Grossinger's lot. Not only were the employees extremely honest and friendly, they treated me as if I was one of their most valuable customers. Buying a new car should be exciting and Elmer and Casear made sure to keep it that way!! Phenomenal Experience!!! Recommend it to Anyone!!! More