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Chevrolet of Palatine

Palatine, IL

2.5
261 Reviews

151 E Lake Cook Rd

Palatine, IL

60074

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Showing 261 reviews

October 10, 2010

Elmer Cameron was the best sales consultant I ever have ever worked with. I told him exactly what I was looking for and what price I wanted to spend. He helped me find the perfect car and within my price r More

by mctiff16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Cameron, Cesar Nino
October 09, 2010

Everyone was friendly and helpful. we were having a minor problem with another Chevy that we own and asked Brian from service if he would look at it for me they fixed the problem with no charge. This was the More

by jjf399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Cameron, Ceser Nino, Dino Kokotas and Brian Poteracki
October 05, 2010

I was currently carless. So I went into the dealership expecting to just to browse my selection. I was helped by one associate who got me into a car I really didn't like but I was inbetween a rock and har More

by darktonytone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Cameron
October 05, 2010

Very good experience and would definitely recommend Grossinger Chevrolet to our family and friends. No high pressure sales, we were shown the vehicles that we asked to see, were taken on test drives wi More

by 4pettits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis-Sales and Fred- Finance , Leonard Buie
October 04, 2010

I went to Frod to buy my next Truck and they had some good deals in the month of September. I was talk with my brother and he has a Chevy 1500 truck so he told me to go to Chevy and see what they can do More

by robert1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer
October 02, 2010

Tim Abdull worked with us on our trade in to get the SUV crossover that really caught our eye (even though we came in to look at another we had found online). He was not pushy and very friendly. Tim was awe More

by satisfiedwgrossinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Abdull & Finance guy Fred
September 26, 2010

Friday 9/24/2010, I contacted Dino inquiring about a specific vehicle. Saturday morning Dino confirmed both through email and a phone message that the vehicle was in stock. Dino even asked what time I w More

by ligx4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dino
Oct 11, 2010 -

Chevrolet of Palatine responded

Lisa, My General Manager, Brian Weinberg, tried to contact you a few times but was not successful. We’re very disappointed that we were not able to earn your business and most importantly that you left unhappy. As mentioned that Saturday morning, a salesperson came from our city store and took the vehicle downtown to sell it. We share inventory between all our stores. When you asked me why it went downtown I did not have an answer. I again apologize for this incident, but the Grossinger Organization prides itself on being committed to satisfying its customers. This is one of the primary reasons we have been successful for over eighty years. I tried to make a great deal on another vehicle to make up for that. In an effort to eliminate this problem from happening again, we have put a process in place that notifies the Store Manager when a vehicle is to be moved from one location to another. Again, on behalf of Grossinger Chevrolet our utmost sincere apology

September 25, 2010

I gave these employee's this rating because they were very nice and friendly. They showed me the car I was looking for. They worked very hard to give me the deal I was looking for. This was not the price More

by kamanis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Buie, Elmer Cameron, Cesar Nino
September 19, 2010

Spent this past friday and saturday shopping for vehicles. I looked at a number of vehicles at a number of dealerships (Accords, Camrys, Impalas, Malibus, G6s, Mazda 6s), basically anything that was More

by balandri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Abdull
September 16, 2010

Bought two new trucks. Very nice dealership to work with. Elmer and Fred were very nice to work with. Elmer was extrememly helpful and went the extra mile to help me out. I would highly recommend thi More

by gardnerfuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kordhoff and Elmer Cameron
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