
Chevrolet of Palatine
Palatine, IL
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I have bought new and used vehicles (4 in last 7 I have bought new and used vehicles (4 in last 7 years),from this dealer. I have always been treated great by all employees that I've come in contact I have bought new and used vehicles (4 in last 7 years),from this dealer. I have always been treated great by all employees that I've come in contact with.From the sales person,service department and even the car hops were very freindly and business like. I would definitely buy from this dealer again. More
Purchasing a vehicle at Grossinger Chevy was possibly the best experience I've had with any car dealership. We were met promptly by Leonard Buie who was very friendly and courteous while quickly answering al best experience I've had with any car dealership. We were met promptly by Leonard Buie who was very friendly and courteous while quickly answering all our questions. He helped us through the selection process and brought the car we were interested in to the front door. Everyone we talked to (finance, service, sales) was friendly and took the time make sure all of our questions were answered thoroughly. More
Bob Ingo was the sales man that helped me from the 1st phone call all the way up until after the sale. He was patient, consistent, caring for our needs and hard working. I would recommend anyone to work w phone call all the way up until after the sale. He was patient, consistent, caring for our needs and hard working. I would recommend anyone to work with him when thinking of buying a new car. He answered all my questions and helped my husband and I find the best car for our budget. I called him with every little question I had and he always answered or called me right away. He even helped us xxx add leather to the vehicle and an automatic started. He is a great person and Grossinger Chevy is Lucky to have an employee like him. Thanks Bob. More
After my horrible experience at Stasek we were hesistant to look for our vette, but we called Grossinger and we are very glad we did. Dino was great on internet sales and called back in the time frame that to look for our vette, but we called Grossinger and we are very glad we did. Dino was great on internet sales and called back in the time frame that he gave us, no waiing around. When we came in he introduced us to Dan and we were off and runnning, finally able to get the car of our dreams. Compared to our experience at Bill Stasek's, which was quite apalling these guys are hands down the best. Over the years we have bought several cars of different makes and models and our experience with your team was excellent in every aspect - Dan was able to answer all of our questions and had the vette that we were interested in was washed and ready to go. Fred in finance made the mountain of paperwork actually enjoyable, making jokes and making us feel at home. We have used several other dealerships in the past - but for our vette and when we are ready for our next pick-up, we won't be shopping anywhere else. Sincerely, David & Cindy Mack More
Everyone should have Elmer in their roledex. His customer service is superior to anyone I have ever dealt with (and I have dealt with many). The Equinox is a nice vehicle but my reason for purchase customer service is superior to anyone I have ever dealt with (and I have dealt with many). The Equinox is a nice vehicle but my reason for purchase was because of the high caliber of service. Other companies make good vehicles but quality service trumps that, in my opinion. Thank you Elmer for your continued service and Chevy for putting out a fuel efficient, good looking, quality car. More
I have delt with the Grossinger dealerships in the past and recomended them to friends who have also purchased vehicles from them. I walked into the dealership and Elmer immediately recognized me from th and recomended them to friends who have also purchased vehicles from them. I walked into the dealership and Elmer immediately recognized me from the past and we completed a deal on the purchase of a new equinox and a cruze. Fred was very helpful in obtaining financing and Gary was, as usual, very friendly and thanked me for my repeat business. More
Worked with Khalil who was very pleasant, helpful, & knowledgeable. Test drove desired model. Located the car we wanted at another dealership & obtained it same day. Had some great insurance incentive knowledgeable. Test drove desired model. Located the car we wanted at another dealership & obtained it same day. Had some great insurance incentives, all of which were honored. Fred handled the reams of paperwork effectively. All concerned were helpful & courteous, able to answer any question. We are more than pleased with our experience at Grossinger and our new vehicle. More
Dino, my name is Lori....not Lisa. You claim that your General Manager, Mr. Weinberg tried calling me, yet I never received a message on my home phone, cell phone or an email from him. How strange....appa General Manager, Mr. Weinberg tried calling me, yet I never received a message on my home phone, cell phone or an email from him. How strange....apparently the apple doesn't fall far from the tree. More
A great all round service. Friendly and proffesional staf who gave me what I asked for. The staff did not try to sell me on things that I did not want and the overall experience was a psotive one. I will hav who gave me what I asked for. The staff did not try to sell me on things that I did not want and the overall experience was a psotive one. I will have no hestitation in stopping there again should I need a new vehicle. More
Khalil was very helpful, friendly and not your typical pushy salesman. He was pleasant to work with. I would definitely recommend him to others. Cesar was also very pleasant to work with. The whole pro pushy salesman. He was pleasant to work with. I would definitely recommend him to others. Cesar was also very pleasant to work with. The whole process was pretty quick and easy. My only "complaint" is that the exterior of the car could've been washed a bit better before pickup. :) More