Chevrolet of Palatine
Palatine, IL
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Dan Allaire is the best salesman ever. We came in to replace a car that was totaled at Christmas. I was so happy to see Dan as he had sold me my Saturn a few years ago and his service was one of the rea replace a car that was totaled at Christmas. I was so happy to see Dan as he had sold me my Saturn a few years ago and his service was one of the reasons I chose the car. Today, my friend was replacing a total loss. Dan gave us the chance to try a few cars with no pressure. He found the right color and style we wanted and went out of his way for the best price and financing. He gave us the opportunity to take the car home the same day so we would not need to continue to get a rental. The car was also delivered with a full tank of gas. Dan stayed long after closing and never rushed us into making a decision or hurry out the door. We chose the Chevy Cruze and LOVE IT! Fred in finance was also wonderful. He explained all the warranty information and gave us an extra day to make a decision. This was a wonderful experience and really was what car buying should be. A terrible situation turned out to have a happy ending! Thank you! More
I've had several contacts with this dealership and everytime they are the most incompetent dealer I have ever been to. They don't follow-up with any concerns or issues and are only interested in talk everytime they are the most incompetent dealer I have ever been to. They don't follow-up with any concerns or issues and are only interested in talking to you when they think you are interested in buying a car. All others they could care less about. I wouldn't buy a car from them even if they were the last dealership on the planet. Buy from Grossinger at your own risk! More
When I first became interested in purchasing a new car, I talked a good friend who sent me to this dealership and told me to ask for Elmer. Elmer made this process extremely easy for me because of his knowle talked a good friend who sent me to this dealership and told me to ask for Elmer. Elmer made this process extremely easy for me because of his knowledge and background of the car business. He was straight forward and honest with me and I will find myself coming back to this dealership to do business again when the time is right. More
I have bought new and used vehicles (4 in last 7 I have bought new and used vehicles (4 in last 7 years),from this dealer. I have always been treated great by all employees that I've come in contact I have bought new and used vehicles (4 in last 7 years),from this dealer. I have always been treated great by all employees that I've come in contact with.From the sales person,service department and even the car hops were very freindly and business like. I would definitely buy from this dealer again. More
Purchasing a vehicle at Grossinger Chevy was possibly the best experience I've had with any car dealership. We were met promptly by Leonard Buie who was very friendly and courteous while quickly answering al best experience I've had with any car dealership. We were met promptly by Leonard Buie who was very friendly and courteous while quickly answering all our questions. He helped us through the selection process and brought the car we were interested in to the front door. Everyone we talked to (finance, service, sales) was friendly and took the time make sure all of our questions were answered thoroughly. More
Bob Ingo was the sales man that helped me from the 1st phone call all the way up until after the sale. He was patient, consistent, caring for our needs and hard working. I would recommend anyone to work w phone call all the way up until after the sale. He was patient, consistent, caring for our needs and hard working. I would recommend anyone to work with him when thinking of buying a new car. He answered all my questions and helped my husband and I find the best car for our budget. I called him with every little question I had and he always answered or called me right away. He even helped us xxx add leather to the vehicle and an automatic started. He is a great person and Grossinger Chevy is Lucky to have an employee like him. Thanks Bob. More
After my horrible experience at Stasek we were hesistant to look for our vette, but we called Grossinger and we are very glad we did. Dino was great on internet sales and called back in the time frame that to look for our vette, but we called Grossinger and we are very glad we did. Dino was great on internet sales and called back in the time frame that he gave us, no waiing around. When we came in he introduced us to Dan and we were off and runnning, finally able to get the car of our dreams. Compared to our experience at Bill Stasek's, which was quite apalling these guys are hands down the best. Over the years we have bought several cars of different makes and models and our experience with your team was excellent in every aspect - Dan was able to answer all of our questions and had the vette that we were interested in was washed and ready to go. Fred in finance made the mountain of paperwork actually enjoyable, making jokes and making us feel at home. We have used several other dealerships in the past - but for our vette and when we are ready for our next pick-up, we won't be shopping anywhere else. Sincerely, David & Cindy Mack More
Everyone should have Elmer in their roledex. His customer service is superior to anyone I have ever dealt with (and I have dealt with many). The Equinox is a nice vehicle but my reason for purchase customer service is superior to anyone I have ever dealt with (and I have dealt with many). The Equinox is a nice vehicle but my reason for purchase was because of the high caliber of service. Other companies make good vehicles but quality service trumps that, in my opinion. Thank you Elmer for your continued service and Chevy for putting out a fuel efficient, good looking, quality car. More
I have delt with the Grossinger dealerships in the past and recomended them to friends who have also purchased vehicles from them. I walked into the dealership and Elmer immediately recognized me from th and recomended them to friends who have also purchased vehicles from them. I walked into the dealership and Elmer immediately recognized me from the past and we completed a deal on the purchase of a new equinox and a cruze. Fred was very helpful in obtaining financing and Gary was, as usual, very friendly and thanked me for my repeat business. More
Worked with Khalil who was very pleasant, helpful, & knowledgeable. Test drove desired model. Located the car we wanted at another dealership & obtained it same day. Had some great insurance incentive knowledgeable. Test drove desired model. Located the car we wanted at another dealership & obtained it same day. Had some great insurance incentives, all of which were honored. Fred handled the reams of paperwork effectively. All concerned were helpful & courteous, able to answer any question. We are more than pleased with our experience at Grossinger and our new vehicle. More