Chevrolet of Palatine
Palatine, IL
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I am very pleased with the service I have received a Grossinger Chevy. Dennis was very helpful in helping get the vehicle that I wanted. And Fred in finance was helpful in getting me the finance that fi Grossinger Chevy. Dennis was very helpful in helping get the vehicle that I wanted. And Fred in finance was helpful in getting me the finance that fit my budget. More
I had the wonderful experience of working with Dan Allaire when my new car was delivered. This was the first time we met and he is a truly caring and honest person, and wanted to make sure we were com Allaire when my new car was delivered. This was the first time we met and he is a truly caring and honest person, and wanted to make sure we were completely satisified. And because my husbnd was on a time constraignth, he managed to help us get everything done without ever feeling rushed.When it came time to get the car, Dan when through all the controls with me to make sure I was comfotable with everything. He even programed my cell phone to the car and adjusted the power seat setting for me. I feel very secure in saying that Dan Allaire truly puts his customers at ease and is willing to go the extra mile for them. I can only say that when we need another car, or if one of my friends need one, Dan Allaire will come highly recommended. I love my Equinox and the service I have received, even when I take it in for a car wash, they are always accommadating. Thanks Dan. More
N/A----See my review at Grossinger City Autoplex, Chicago, IL. I have not been to Grossinger Chevrolet in Palatine, IL. Apologies for any confusion. Chicago, IL. I have not been to Grossinger Chevrolet in Palatine, IL. Apologies for any confusion. More
I will not buy another vehicle from these rip offs. I fell prey to the tire protection program and when i found out that the spare tire was already flat when i bought it they would not cover it. These gu fell prey to the tire protection program and when i found out that the spare tire was already flat when i bought it they would not cover it. These guys are your typical rip off dealer More
They were outstanding!! I just bought my equinox ltz from them at a reasonable price. They promised me a price and stuck to it. I have never been to a dealership so honest and upfront before. They were compl them at a reasonable price. They promised me a price and stuck to it. I have never been to a dealership so honest and upfront before. They were completely truthful about everything, and that is very rare to find. I will be recommending them to everyone I know! Thank you Erwin and Fred for making everything so easy and for making me feel so unpressured during the sale. You guys are awesome!!! I am so happy with my equinox. You guys brought a huge smile to my face!! More
Looking at other reviews of their sales process, my experience was not unique. I went there and test-drove an Express 1500, but they did not have the exact model I wanted. Went on their web site a coup experience was not unique. I went there and test-drove an Express 1500, but they did not have the exact model I wanted. Went on their web site a couple of days later, and found exactly what I wanted: web page said $26010 MSRP (which, based on my search, was consistant with other dealers); this number was crossed-out and 'their' price of about $24,500 was also crossed-out. The 'eprice' of $21,117 was ALSO crossed out and the web page said to 'call for pricing'. I called the salesman with whom I oringally spoke and asked for the 'out-the-door' price they could give me on that vehicle. He told me $21,000: a great deal. We could not meet that day for me to purchase, and after a couple of convesations (during each of which he verbally confirmed the OTD price of $21,000), I arranged to go in to purchase. Although my salesperson could not be present, I wanted to buy this before it was sold. I was given another salesman's name and told that he would have all the paperwork available at the price discussed. Guess what? I was told the 'best' price they could give me ("honest, it's way below invoice") was $25,000. Very shabby and dishonest sales practice. Don't beleive anything they tell you without getting it in writing! Incidentally, I got written proposels from 3 other dealers for the same model (same MSRP), all under the 'way below invoice' price they claimed they paid. STAY AWAY! More
I had to wait too long to get assistance from a sales person. The trade amount offered was way much lower than other dealership had offered plus the interest rate were very high person. The trade amount offered was way much lower than other dealership had offered plus the interest rate were very high More
Well I went to 4 chevy dealers and Grossinger was the best. Pricing , comunication with me . Since I cannot talk (cancer agent orange) they help me very good Also one other person Dino the best. Pricing , comunication with me . Since I cannot talk (cancer agent orange) they help me very good Also one other person Dino there . I can't say one negative thing. Also next year my wife will get a car and now I know where to go. I am owner of my 2011 Equinox , 2003 malibu, and 1951 Chevy. In other words I am a Chevy man. It was a pleasure experience at Grossinger . Thank You George Wiseman More
outstanding customer service,very professional,friendy.from the time we walked in the door until we closed the deal we were treated like v.i.p.s. we look forward to a long relationshi professional,friendy.from the time we walked in the door until we closed the deal we were treated like v.i.p.s. we look forward to a long relationship with sales and service.we are very inpressed with thelevel of cust service thru out the dealership. More
I gave the ratings I gave because James came right up to us as soon as we pulled up and was very friendly right off the bat. He was straight up with us about everything and didnt try to pressure us into any us as soon as we pulled up and was very friendly right off the bat. He was straight up with us about everything and didnt try to pressure us into anything (didnt feel that way). He should us the cars he knew we were interested in but not nothing we couldnt of attempted to have.The price was a good price for a preowned 2010 but I didnt notice some things on the car or he didnt point some things out that I would have liked to know before I went through everything. I wish 1000-2000 would have been taken off for some of the small damage because I feel like now I am putting even more money out. All and all he was a great seller and made of feel VERY comfortable and welcome there and to feel like we COULD buy a car and notfeel like we couldnt.He was a great help and im happy we got him as a salesman! More