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Chevrolet of Palatine

Palatine, IL

2.6
262 Reviews

151 E Lake Cook Rd

Palatine, IL

60074

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Showing 262 reviews

April 23, 2025

Good Service, polite and helpful associates. 👍 Always has been a good experience, definitely will return to do my car maintenance at Chevy Palatine. More

by Minnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Dimatteo
April 17, 2025

Very informative about what services and about what needs to be done information very helpful More

by ddavis7875
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Brown, Shawn Mahoney
April 15, 2025

Based on my most recent customer experience, I am rating Chevrolet of Palatine “5 Stars.” The main reason is the exceptional level of service and attention I received from my Service Rep. (Efrain). He pro More

by Zukes15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
April 15, 2025

I haven’t had my car for 6 months and i noticed everytime it rained my back seat would be wet I then takes it back to the them they then tell me I would have to pay out of pocket $1,005.00 for something i di More

by Bc lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Dimatteo, James Brown, Shawn Mahoney
April 15, 2025

People are nice to work with. Unfortunately, per the work order my oil change monitor was reset which it was not. It was still showing 63% when I looked to see if the washer fluid More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Dimatteo
April 13, 2025

One of the best experiences I've had buy a car. Melissa was an excellent sales representative both helpful and familiar with her products. Steve was a great sales manager walking us through the sal More

by farrell.sm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Gump, Steve (sales manager)
January 30, 2025

Best dealership. Got me approved when no one else could on a new Trax. Great people, great service great deal. Will be back More

by BlackHemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, Bill, Ben, Juan
December 27, 2024

This has been months of unimaginable stress and frustration, and I am at my wit’s end. My husband and I purchased a brand-new 2023 Chevy Trailblazer from Chevy of Palatine in October 2023, excited More

by Gabrielle Gambrell-Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon V & Carlos , Ralph Dimatteo
September 25, 2024

Going on 6 months know was told my second key that they have would be sent to me for a vehicle I bought from them..not impressed with the customer service as I've messaged and called and get told the same More

by cvetrone1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car
September 01, 2024

Buying a car with them was the worst experience I’ve ever had. 1st they refused any kind of credit union check. 2nd when they helped with car insurance they filled out all the information for me to help me g More

by Ashleighschultz20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert
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