Chevrolet of Naperville

Excellent customer service Everytime I am in the market for a new vehicle Will Perez, Carlos Santeliz, Premo, and Rob Lee always go above and beyond to make sure all my question Everytime I am in the market for a new vehicle Will Perez, Carlos Santeliz, Premo, and Rob Lee always go above and beyond to make sure all my questions are answered and that I am getting exactly what I am looking for. They always make everything quick and painless!!! Definitely would recommend Chevrolet of Naperville! More

Chevy Blazer 2019 Purchase I do not often review my purchase experiences, but prompted by the sales experience at Chevrolet of Naperville, I shall take this opportunity. Sal I do not often review my purchase experiences, but prompted by the sales experience at Chevrolet of Naperville, I shall take this opportunity. Sales staff was excellent, attentive and very helpful, especially Ilene. Working from an online Chevrolet Build that I created, they searched the area and located the vehicle that matched. The Blazer truck was available for delivery in two days from another dealership. The purchase was completed in 2-1/2 hours with the finance office work done very efficiently, thanks to Premo. Final prep issues of muddy brake and accelerator pedals AND empty gas tank on delivery need to be mentioned in hopes that other customers do not have that experience in the future. After the purchase, HOWEVER, there was a wrinkle in the works.. I discovered that the Chevrolet build I had worked with, tho it contained side and rear warning technology, was ACTUALLY missing FORWARD Collision Warning capability. I expected that on a $44,000 vehicle that was touted to be a Technologically optimized product, like our 2013 Equinox. Being in my 70s, I preferred such features and had no idea that that would be MISSING. After discussion with several people at the dealership, I was told by Omar that there was NO option for me because we had signed approval of the sale and even tho the vehicle only had 120 miles on it, there were available ways to resolve that issue. My wife deemed Omar rude for that stance. On THAT particular problem I am DEEPLY DISAPPOINTED in the circumstances and ESPECIALLY UNHAPPY with the Chevrolet Build operation for the 2019 Blazer. Apparently that Forward Collision system is a HIDDEN option. Not Very Good for this 50-year GM person. Let Chevy know this. Thomas G. Murphy More

excellent customer service Hi I enjoy my experience here at Chevrolet of Naperville, everyone is friendly and nice. Stress free visit after losing my from a total loss accident Hi I enjoy my experience here at Chevrolet of Naperville, everyone is friendly and nice. Stress free visit after losing my from a total loss accident. highly recommend this place More

Impressive Great service, friendly staff, salesperson was very informative. I walked in looking for a used car and drove out with a new vehicle. Very recommendab Great service, friendly staff, salesperson was very informative. I walked in looking for a used car and drove out with a new vehicle. Very recommendable More

Wow just wow By far the best car buying experience I’ve ever had Will was awesome from start to finish I wouldn’t go anywhere else other than to see my man Will By far the best car buying experience I’ve ever had Will was awesome from start to finish I wouldn’t go anywhere else other than to see my man Will More

So thankful First I want to start by saying I hate shopping for cars but Will Perez was so knowledgeable and responsive to my needs that I couldn’t be happier wit First I want to start by saying I hate shopping for cars but Will Perez was so knowledgeable and responsive to my needs that I couldn’t be happier with the experience More

Excellent Sales and Finance Staff My experience was one of my best I have had buying a car at a dealership. The staff was friendly and encouraged me to ask questions. Very little hagg My experience was one of my best I have had buying a car at a dealership. The staff was friendly and encouraged me to ask questions. Very little haggling had to be done on price and I am quite pleased. More

Incredible staff I had a great experience purchasing my new Impala at Chevrolet Of Naperville. Ayman Shinaishin was attentive but not over bearing. Ellie, Ayman, Rob a I had a great experience purchasing my new Impala at Chevrolet Of Naperville. Ayman Shinaishin was attentive but not over bearing. Ellie, Ayman, Rob and Carlos all made it a very pleasant purchase. All my questions were considered and answered. What a great staff! If your in the market for a new vehicle, go in and see Ayman. He’ll get you into your new ride. More

Great experience I swore I would never go to another dealership, but Chevrolet of Naperville changed my mind. Iggy said he would get me where I needed to be and I was I swore I would never go to another dealership, but Chevrolet of Naperville changed my mind. Iggy said he would get me where I needed to be and I was skeptical but he did it. Highly recommend them for your next car. More

Great people that care This is 3rd vehicle I have purchased from this dealership and have had same great customer service every time from sales to sales manager to finance m This is 3rd vehicle I have purchased from this dealership and have had same great customer service every time from sales to sales manager to finance manager and even service department. They are not pushy but approachable and willing to work with people. Ilene is awesome sales rep that relates on human level without only pushing the business side and Wayne is very friendly sales manager that appreciates the power of loyalty. More