Chevrolet of Naperville

All the staff at chevrolet of Naperville were friendly and knowledgable. They answer all our questions and we never felt pressured. They went out of there way to satisfied us in fixing the little things and knowledgable. They answer all our questions and we never felt pressured. They went out of there way to satisfied us in fixing the little things we notice on the vehicle before we left the dealership. I would gladly do business with them again and recommend to other people. When we ask the staff about accessories for the vehicle and couldn't get them due to after business hours of the parts area, they said they would get them and ship directly to our home since we were three hours away from the dealership. After the purchase called them couple days later and they still answer all our questions of things we didn't notice or think about to ask at the time of purchase. They give us great directions to get to the dealership. The interent sales person Tom Hawks was very professional, informative and curtious to us when we arrive. Jim the appraisal of our vehicle was great to work with during the negotiating process. All the staff we work with had exceptional patience and manners. Thanks to all the staff at the dealership for working with us on the purchase of our vehicle. More

I have dealt with Chevrolet of Naperville for several years and continue to do business there due to the professionalism of the sales staff (Rob is extremely knowledgable about Chevrolet products and did years and continue to do business there due to the professionalism of the sales staff (Rob is extremely knowledgable about Chevrolet products and did a fantastic job of describing the different functions in the new Equinox he sold to us), but particularly service after the sale. I fully believe this dealership is head and shoulders above all others I have dealt with in this respect because the folks that work in the service department have obviously been educated about the importance of keeping customers coming back to the same dealership. That, combined with folks like Rob Lee selling vehicles, is a rare combination as far as I'm concerned. More

This is one of the best car buying experences. Jim is fun and easy to work with. He is not the typical salesmen. He is not pushy and will work with you. He makes the car buying experence a positive on fun and easy to work with. He is not the typical salesmen. He is not pushy and will work with you. He makes the car buying experence a positive one. I would highly recommend Jim to my family and friends. More

After having a bad experience at another dealership, I called Kevin and asked him to make me a fair deal. He found the exact car that I wanted, and faster than I anticipated. After I purchased the car, he called Kevin and asked him to make me a fair deal. He found the exact car that I wanted, and faster than I anticipated. After I purchased the car, he made sure that I knew how to work each feature. I left the dealership knowing that I will purchase my next car from Chevrolet of Naperville. More

Awful! First the sales man told us our payments would be one price then when we signed the papers it ended up being much more. They never told us the actual price we would be paying for the vehicle. They pr one price then when we signed the papers it ended up being much more. They never told us the actual price we would be paying for the vehicle. They promised to call us to set up on-star and they didn't. On top of that they messed up on our loan paperwork and i didn't find out until I called the bank weeks later to see where my payment book was. When i called the bank i found out my loan was never put through! When i called the dealership to find out what was going on they didn't answer my calls so left many messages! They sent me new paperwork in the mail that they wanted me to sign without even talking to me! Worst car buying experience EVER! More

I have always dreaded the idea of buying a vehicle. I always hear horror stories of how car salespeople are shady & dishonest. I'm pleased to say in this case those horror stories are the furthest from t always hear horror stories of how car salespeople are shady & dishonest. I'm pleased to say in this case those horror stories are the furthest from the truth. I was fortunate enough to be assisted by Sherri Pacchiano, who was the epitome of great salesmanship. Her patience, honesty, & friendliness made my shopping experience very pleasurable. Everyone else was very pleasant as well. Kudos to Sherri & the crew at Naperville. More

My overall experience at Dan Wolf was amazing! The staff was incredibly willing to be of assistance. The Website was easy to navigate. The staff was willing to be flexible with my schedule. They were als was incredibly willing to be of assistance. The Website was easy to navigate. The staff was willing to be flexible with my schedule. They were also very helpful with making sure my car was perfect before I left with it. I loved how friendly the staff was, not just Sherri who we dealt with but everyone that interacted with us. I would recommend this dealer to anyone looking to buy a car or have their car serviced. The next time I need a car I plan on coming to Dan Wolf Chevrolet and working with Sherri again! More

We enjoyed working with Sherri and all the staff at Chevrolet of Naperville. Sherri was extremely friendly, helpful, and professional and went out of her way to listen to our priorities in purchasing Chevrolet of Naperville. Sherri was extremely friendly, helpful, and professional and went out of her way to listen to our priorities in purchasing a vehicle. She was very considerate of our time constraints and honored that time by making sure that she was organized and ready for our appointments. The other professionals we worked with at Chevrolet of Naperville were also prepared and well-informed about their areas of expertise...from ways to help us save money on the purchase price as well as financing options. Before we left the lot, she made certain we had a quick tutorial on how to operate the many wonderful features of our new Equinox. It was a genuine pleasure to work with Sherri and Chevrolet of Naperville!!! More

I have to say that I was impressed from start to finish with how Dan Wolf Chevrolet of Naperville handled their business. Everyone I spoke with at the dealership was extremely friendly and helpful. The c with how Dan Wolf Chevrolet of Naperville handled their business. Everyone I spoke with at the dealership was extremely friendly and helpful. The customer service was outstanding. They were quick to answer my phone calls and all of my questions regarding the vehicle and I felt that very little was withheld from me. The vehicle I purchased was in even better condition then they described it and they really did a bang up job detailing the car and showing off what the car should look like. The price they gave me was an outstanding deal for the mileage and condition the vehicle was in and they made financing the car as pleasant an experience as it can be. Overall I would definitely recommend to a friend or family member to purchase from Dan Wolf and would easily consider purchasing another vehicle from them in the future. They seem to take a lot of pride in what they do and it clearly shows. More

I first communicated online with chuck and when we drove to naperville we delt with Sherri.New what we wanted and both salepeople were knowlegable,and friendly.Sale went smoothly.We were on are way home wit to naperville we delt with Sherri.New what we wanted and both salepeople were knowlegable,and friendly.Sale went smoothly.We were on are way home with new car in no time.They had a cool driving place where we could test drive without all the traffic,They had a good size inventory to choose from in the vehicle we were lookinf for More