Chevrolet of Naperville

Sales person was knowledgable and easy to talk to. There wasn't a "high pressure" sales pitch from anyone there... as so often asscociated with car dealerships I've dealt with in the past. Service depart wasn't a "high pressure" sales pitch from anyone there... as so often asscociated with car dealerships I've dealt with in the past. Service department was also a pleasure to deal with. Sean, was the person that gave me feedback on my vehicle when I was there. He was courteous and helpful with his explanation of my vehicles issues. More

Very pleased with Dan Wolfe Chevrolet! We ended up not purchasing a vehicle through this dealer but we would have! This is a place to remember to go to first in the future instead of doing all the running purchasing a vehicle through this dealer but we would have! This is a place to remember to go to first in the future instead of doing all the running around. Great people (super friendly)and great prices! Make sure to ask for Sherri. She is awesome! More

My daughter purchased a used car from Dan Wolf Chevrolet in Naperville, Il. As she was driving it home the speedometer broke. (We had had the vehicle 3-weeks without any other problems.) The vehicle was sol in Naperville, Il. As she was driving it home the speedometer broke. (We had had the vehicle 3-weeks without any other problems.) The vehicle was sold “As Is / No Warrantee” and the warrantee we purchased would cover a component like the speedometer. I called a manager we had talked to in purchasing the vehicle and asked him if he could do anything for us. He replied, “You just bought the car.” (I think he was thinking out-loud.) “Yaaaa, bring the car in and we’ll make it right.” (Later I researched the problem on the internet and found out the problem we observed occurs suddenly and was most likely due to the near zero degree weather.) The speedometer could only be fixed by replacing the entire instrument cluster, which was done at no cost to us. That’s five stars in my book. More

I have had regular maintenance for my truck over the past 7 years and have always had very good service. There has been a difference the past year or so when I have had Lori DeVega my service consultant. S 7 years and have always had very good service. There has been a difference the past year or so when I have had Lori DeVega my service consultant. She has displayed an ideal for customer service. Customer service isn't found very often these days, but Lori must be from the old school; her ability to explain what has happened to my truck and then go on to inform me of what needs to be done to repair it in layman terms is truly top notch. All of the service consultants are very good as well as the mechanics at this dealership, but Lori kicks that bar up another level. I have never had any misgivings in leaving my truck there for regular maintenance, or for the rare repair. More

I've always known the staff at Horizon to be very polite over the past 15 years, but I had an emergency repair/service situation that really proved how professional their service dept really is. <br>The bat over the past 15 years, but I had an emergency repair/service situation that really proved how professional their service dept really is. <br>The battery in my company fleet car (Grand Prix) proved defective and the local Pontiac dealership refused to service the car due to the service plan HP uses (GE), Horizon provided assistance not only as expected regarding the service plan but also picked up the warranty replacement of the battery. They took the car immediately since it was non-functioning and had it repaired and ready as promised! <br>All of their staff was very friendly and a great pleasure to work with! More