Chevrolet of Naperville

I have dealt with Chevrolet of Naperville for several years and continue to do business there due to the professionalism of the sales staff (Rob is extremely knowledgable about Chevrolet products and did years and continue to do business there due to the professionalism of the sales staff (Rob is extremely knowledgable about Chevrolet products and did a fantastic job of describing the different functions in the new Equinox he sold to us), but particularly service after the sale. I fully believe this dealership is head and shoulders above all others I have dealt with in this respect because the folks that work in the service department have obviously been educated about the importance of keeping customers coming back to the same dealership. That, combined with folks like Rob Lee selling vehicles, is a rare combination as far as I'm concerned. More

This is one of the best car buying experences. Jim is fun and easy to work with. He is not the typical salesmen. He is not pushy and will work with you. He makes the car buying experence a positive on fun and easy to work with. He is not the typical salesmen. He is not pushy and will work with you. He makes the car buying experence a positive one. I would highly recommend Jim to my family and friends. More

After having a bad experience at another dealership, I called Kevin and asked him to make me a fair deal. He found the exact car that I wanted, and faster than I anticipated. After I purchased the car, he called Kevin and asked him to make me a fair deal. He found the exact car that I wanted, and faster than I anticipated. After I purchased the car, he made sure that I knew how to work each feature. I left the dealership knowing that I will purchase my next car from Chevrolet of Naperville. More

Awful! First the sales man told us our payments would be one price then when we signed the papers it ended up being much more. They never told us the actual price we would be paying for the vehicle. They pr one price then when we signed the papers it ended up being much more. They never told us the actual price we would be paying for the vehicle. They promised to call us to set up on-star and they didn't. On top of that they messed up on our loan paperwork and i didn't find out until I called the bank weeks later to see where my payment book was. When i called the bank i found out my loan was never put through! When i called the dealership to find out what was going on they didn't answer my calls so left many messages! They sent me new paperwork in the mail that they wanted me to sign without even talking to me! Worst car buying experience EVER! More

I have always dreaded the idea of buying a vehicle. I always hear horror stories of how car salespeople are shady & dishonest. I'm pleased to say in this case those horror stories are the furthest from t always hear horror stories of how car salespeople are shady & dishonest. I'm pleased to say in this case those horror stories are the furthest from the truth. I was fortunate enough to be assisted by Sherri Pacchiano, who was the epitome of great salesmanship. Her patience, honesty, & friendliness made my shopping experience very pleasurable. Everyone else was very pleasant as well. Kudos to Sherri & the crew at Naperville. More

My overall experience at Dan Wolf was amazing! The staff was incredibly willing to be of assistance. The Website was easy to navigate. The staff was willing to be flexible with my schedule. They were als was incredibly willing to be of assistance. The Website was easy to navigate. The staff was willing to be flexible with my schedule. They were also very helpful with making sure my car was perfect before I left with it. I loved how friendly the staff was, not just Sherri who we dealt with but everyone that interacted with us. I would recommend this dealer to anyone looking to buy a car or have their car serviced. The next time I need a car I plan on coming to Dan Wolf Chevrolet and working with Sherri again! More

We enjoyed working with Sherri and all the staff at Chevrolet of Naperville. Sherri was extremely friendly, helpful, and professional and went out of her way to listen to our priorities in purchasing Chevrolet of Naperville. Sherri was extremely friendly, helpful, and professional and went out of her way to listen to our priorities in purchasing a vehicle. She was very considerate of our time constraints and honored that time by making sure that she was organized and ready for our appointments. The other professionals we worked with at Chevrolet of Naperville were also prepared and well-informed about their areas of expertise...from ways to help us save money on the purchase price as well as financing options. Before we left the lot, she made certain we had a quick tutorial on how to operate the many wonderful features of our new Equinox. It was a genuine pleasure to work with Sherri and Chevrolet of Naperville!!! More

I have to say that I was impressed from start to finish with how Dan Wolf Chevrolet of Naperville handled their business. Everyone I spoke with at the dealership was extremely friendly and helpful. The c with how Dan Wolf Chevrolet of Naperville handled their business. Everyone I spoke with at the dealership was extremely friendly and helpful. The customer service was outstanding. They were quick to answer my phone calls and all of my questions regarding the vehicle and I felt that very little was withheld from me. The vehicle I purchased was in even better condition then they described it and they really did a bang up job detailing the car and showing off what the car should look like. The price they gave me was an outstanding deal for the mileage and condition the vehicle was in and they made financing the car as pleasant an experience as it can be. Overall I would definitely recommend to a friend or family member to purchase from Dan Wolf and would easily consider purchasing another vehicle from them in the future. They seem to take a lot of pride in what they do and it clearly shows. More

I first communicated online with chuck and when we drove to naperville we delt with Sherri.New what we wanted and both salepeople were knowlegable,and friendly.Sale went smoothly.We were on are way home wit to naperville we delt with Sherri.New what we wanted and both salepeople were knowlegable,and friendly.Sale went smoothly.We were on are way home with new car in no time.They had a cool driving place where we could test drive without all the traffic,They had a good size inventory to choose from in the vehicle we were lookinf for More

Unfortunately I have bought a brand new 2010 Chevy Aveo from them, which it turned to be a nightmare, has been in the shop four times within the first month of the purchase, dealer personnel don't return p from them, which it turned to be a nightmare, has been in the shop four times within the first month of the purchase, dealer personnel don't return phone calls, the swithboard operator is rude on the phone, the branch manager does not do anything for you if you need assitance literaly he does not care about the cutomers. They all (sales, finance, receptionist and manager) don't treat customers as customers they try to get you off the phone without listening to what you have to say, they lie and hide information that is very important for your purchase. I also bought an extended warranty that is worth less for 1000 and after the whole 3 week hassle to cancel it they gave me back only 900, the finance person (Andy) told me he was going to send me the check for the rest of the money the same week, it's been two weeks and nothing yet. Then I tried to trade- in this car at some different dealers and no one wanted it because they all say it is a piece of crap, I paid $15,600 for it with 12 miles on it and no body would give me more than $6,000 with 1200 miles for it. Finally a dealer accepted the trade in for a very little amount in comparation with what I paid. I lost $7000 and a lot of time. You decide if you want to do business with them, my whole experience has been horrible, I just hope this prevents you from ruined your credit and saves you from a lot of bad feelings and a dramatic experience. More