Chevrolet of Naperville

From the first minute, Emily was personable, informative, FUNNY, genuine, helpful, and so knowledgeable. She listened to what my goals were, and was extremely efficient at helping me determine what would be FUNNY, genuine, helpful, and so knowledgeable. She listened to what my goals were, and was extremely efficient at helping me determine what would be possible for me. She was never pushy, and was great a listening to my needs. She took care of me from beginning to end when I drove off the lot. She kept me in the loop about everything that was required and what the status was of each step of the financing. I had a fantastic experience working with her. Sammy was equally wonderful in financing, and gave me detailed information about what my options were. Also extremely personable and easy to work with, ask questions of, and genuinely interested in getting me the best option. Andy worked through at least 3 negotiations with the bank to get me the deal I requested, and even after I had conceded a point, he continued working until he got it. Even the people I wasn't directly working with were very customer-service oriented and friendly. The overall atmosphere was really pleasant and I would recommend them very highly to anyone! More

I went to this dealership because i saw a car online and printed the description out and when we got there handed to Jim and said sure right this way there was no sales pitch no trying to convince you of al printed the description out and when we got there handed to Jim and said sure right this way there was no sales pitch no trying to convince you of all the xx tha happens in a dealership. Very friendly didn't rush any of the decision making. Was helpful all the way! Brought a great car for a great price and would highly recommend going to Chevrolet of Naperville!!! More

I was in desperate need of a new car, and had been for a long time. This was my first time buying a car, and was worried that I'd have the typical "salesmen" on my back the second I stepped onto the lot, a long time. This was my first time buying a car, and was worried that I'd have the typical "salesmen" on my back the second I stepped onto the lot, and that I would be forced into some sort of high-pressure sales situation. Emily Smith did an exemplary job of listening to my needs, my preferences and price range and did diligent work to find something that fit my specifications. She was very easy-going, genuine, and had a great sense of humor. She didn't try to gloss over anything and did everything she could to make sure I found the car that fit me. And, of course, I love my new car. Thank you SO MUCH, Emily-- and a big thanks to Chevrolet of Naperville. More

We came in to trade two cars in for one used car. After reviewing all the options, we ended up going home with a brand new car. This is something we never expected to do. Everything was clearly explained reviewing all the options, we ended up going home with a brand new car. This is something we never expected to do. Everything was clearly explained to us from the options on the car, financing to servicing. Emily was so patient with us and helpful. I would highly recommend purchasing a car from this dealership. More

From the moment we walked in, Rob Lee was friendly and didn't make we feel pressured. He is very personable and took as much time that I needed to make a final decision (and believe me I took my time). Ev didn't make we feel pressured. He is very personable and took as much time that I needed to make a final decision (and believe me I took my time). Even after everything was finalized, he spent time sitting in the car with me going over how to work all the features and functions. Honestly this experience changed my negative view of car salesmen. I will certainly be back when the time comes for a new vehicle. More

Sherri is very nice for a sales person she has good follow up and believes in what she is selling I cam in for a oil change and left with a new car and she did work with me to get what I wanted. Overal follow up and believes in what she is selling I cam in for a oil change and left with a new car and she did work with me to get what I wanted. Overall my experience was good and it was a delite to be able to get into the areas I wanted with out amap You new construction it great.....Thanks for you Help...Fran More

Emily went out of her way to make sure we knew what every button and lever was for on the new car that we bought. She knew the answers to all the questions that we asked, and got us out of there ASAP. She button and lever was for on the new car that we bought. She knew the answers to all the questions that we asked, and got us out of there ASAP. She also called the next dsy to see how we enjoyed our trip home in the new car. A very nice buying experience. Donna Schmidt More

Sherri was the best sales people we have ever encountered. Going car shopping is normally like getting a tooth pulled and walking into a dealer always has felt like you are being lead into a cag encountered. Going car shopping is normally like getting a tooth pulled and walking into a dealer always has felt like you are being lead into a cage of hungry lions at lunch time. But she was very warm, caring and personable to me and my whole family. You have a real gem on your team with Sherri. We will drive another 3 hours when its time for another car! Thanks for the great car! We just LOVE IT! The Shrivers Akron, Indiana More

All the staff at chevrolet of Naperville were friendly and knowledgable. They answer all our questions and we never felt pressured. They went out of there way to satisfied us in fixing the little things and knowledgable. They answer all our questions and we never felt pressured. They went out of there way to satisfied us in fixing the little things we notice on the vehicle before we left the dealership. I would gladly do business with them again and recommend to other people. When we ask the staff about accessories for the vehicle and couldn't get them due to after business hours of the parts area, they said they would get them and ship directly to our home since we were three hours away from the dealership. After the purchase called them couple days later and they still answer all our questions of things we didn't notice or think about to ask at the time of purchase. They give us great directions to get to the dealership. The interent sales person Tom Hawks was very professional, informative and curtious to us when we arrive. Jim the appraisal of our vehicle was great to work with during the negotiating process. All the staff we work with had exceptional patience and manners. Thanks to all the staff at the dealership for working with us on the purchase of our vehicle. More

My husband and I purchased a Trailblazer SS from this dealership. Everyone was very friendly and if we had a question they answered it or found someone who could give us the correct answer. I will be g dealership. Everyone was very friendly and if we had a question they answered it or found someone who could give us the correct answer. I will be going back for my next car. I left with a smile on my face!! More