Chevrolet of Naperville

Sherri was very good with us. She is friendly, informative and kind. She returned calls which is very important to me. I can't say the same for others at this dealership. We are happy with the informative and kind. She returned calls which is very important to me. I can't say the same for others at this dealership. We are happy with the Malibu (our first Chevy in 15 years or more), except it is not giving us as good of mileage as we would like nor what is advertised. Again, I thought Sherri did an excellent job. More

Upon arrival at the dealership my wife Debbie and I had somewhat made our minds up on buying a new Traverse (maybe not purchasing one on this day but who knows). After looking at the vehicles in the lot fo somewhat made our minds up on buying a new Traverse (maybe not purchasing one on this day but who knows). After looking at the vehicles in the lot for about 10 - 15 minutes, out comes Sherri to help us out. After the introductions she proceeded to find out what our needs for the vehicle were. It started to rain alittle so we went into the showroom where Sherri got us something to drink and we discussed the options that we liked in the Traverse. Sherri left for a few minutes and came back with a set of keys to a vehicle that we were going out for a drive in. Sherri drove us to their TEST TRACK - what an experience! My wife drove on the track with Sherri in the front passenger seat explaining all the options. My wife was slightly nervous but I think driving the track helped her get past all that. Sherri took us back to the dealership where we discussed purchasing the vehicle. I think we all would like to get a better deal, but all in all ours was fine. Everything went smoother than any other purchases I've had at other places. When we came back to take ownership of our NEW Traverse there was Sherri to help us through this process (Onstar & XM radio) she also went through any questions we had and talked about the options on the Traverse. Sherri thanks for coming to our aid on that rainy saturday. Thanks again Ron More

Exceptionally clean, friendly and large showroom environment. Very professional and knowledgeable sales staff. Emily went above and beyond to enable us to buy two vehicles at reasonable prices. It w environment. Very professional and knowledgeable sales staff. Emily went above and beyond to enable us to buy two vehicles at reasonable prices. It was refreshing to not have a pushy sales person but rather an entire team who gave us our space while making our decisions. We will most definately contact Emily and her coworkers when it is time to purchase our next vehicle. More

Today marks the 2nd time I am purchasing a brand new Chevy at Naperville Chevrolet since last fall. The biggest thing that stands out above and beyond any other dealership I have shopped at is how low p Chevy at Naperville Chevrolet since last fall. The biggest thing that stands out above and beyond any other dealership I have shopped at is how low pressure and laid back everyone is. You actually feel like you are buying a car from a friend rather than the stereotypical image most of us have of car salesmen. Sales consultant Amini and manager Jim are top notch employees and I would never work with anyone but them. We will be back this year for our 3rd car and I would recommend anyone to this dealership and to specifically ask for Amini to help you. More

The Dealership itself was very friendly, but more specifically it was Emily that made our visit positive. Emily was very helpful in assisting us with the purchase of our new Aveo. She was patient wi specifically it was Emily that made our visit positive. Emily was very helpful in assisting us with the purchase of our new Aveo. She was patient with negotiations and respected our offers while also informing us of the counteroffers and explaining the reasoning behind them. Her approach was a rare balance of humor and extraordinary people skills that is uncommon in many dealerships. She helped us feel like more than just a regular customer and was very approachable throughout the entire process. She even went above and beyond her job when she stayed with us past close to help us set up our car. This was especially kind of her because she lives an hour away from the dealership. Overall great experience at Chevrolet of Naperville because of Emily. More

I came to the dealer needing a car but had little idea what I wanted. Emily greeted me immediately and we discussed my needs. With a problem credit history due to the loss of our business I thought it wou what I wanted. Emily greeted me immediately and we discussed my needs. With a problem credit history due to the loss of our business I thought it would be impossible to get a new car. Emily worked with me to find rebates and incentives that fit my financial situation as well as a car that my husband and I would be happy with. I came to the dealership expecting to walk away empty handed and left extremely satisfied and the proud owner of a new Chevy! Emily went above and beyond to make me a very satisfied customer - and I plan to let everyone know. More

I was very happy with all aspects of the Chevrolet of Naperville! Our sales person Emily Smith helped narrow down the many options available until she really understood the car that I was looking for. Sh Naperville! Our sales person Emily Smith helped narrow down the many options available until she really understood the car that I was looking for. She made the sometimes overwhelming task of buying a car very easy and enjoyable, as well as fun! I am very happy with how they do business and see myself as well as my family making future Chevy purchases. More

After spending a large amount of time looking for the truck that met my needs I finally found what I was looking for on auto trader at Dan Wolf Chevrolet in Illinois. I had never bought a truck or car ou truck that met my needs I finally found what I was looking for on auto trader at Dan Wolf Chevrolet in Illinois. I had never bought a truck or car out of state so I was a little afraid to even call and get the ball rolling. After talking to the gentleman who answered for a few min I knew I was dealing with a great dealership. My experience with Dan Wolf was great from the phone call to the time I drove off! I would not hesitate to make the 7 hour drive again. And by the way dealerships in northern Michigan could stand to learn something from Dan Wolfs business model. More

We were super impressed with the car buying experience at Naperville Chevrolet. THE EXPERIEMCE WAS LIKE NO OTHER AND THE WAY CAR BUYING SHOULD BE ... super friendly staff, non-confrontational,no high pressu Naperville Chevrolet. THE EXPERIEMCE WAS LIKE NO OTHER AND THE WAY CAR BUYING SHOULD BE ... super friendly staff, non-confrontational,no high pressure, no sales pitches or rushing decisions. We were referred to Naperville Chevrolet by the Costco auto program. The process was very pleasurable and we have never come out of buying a vehicle with such a smile on our faces because of the experience ... to include the fact that we were pleased with the deal on our purchase and trade in. Jim Capparelli and Sherri Pacchiano worked together with us and were such a pleasure to work with. They were both very kind and patient and Sherri went over and beyond ... she was very knowledgeable and friendly with the purchase and trade in process, but also went to extraordinary lengths to ensure our personal comfort...the process went over a meal time and she provided food and drink!! The joke was the only thing missing was a candle on the table !! Do go to Dan Wolf Chevrolet of Naperville and see Jim Capparelli and Sherri Pacchiano. As they say, "you will be glad you did." Dan and Susan Ryan More

Bought my first car ever from this dealer, a 2004 chevy Malibu maxx. Just bought my first brand new car from here, a chevy cruze. I'll be back for the next one in a few years. Quality service, quality peop Malibu maxx. Just bought my first brand new car from here, a chevy cruze. I'll be back for the next one in a few years. Quality service, quality people! I've always had a great experience with the service center! More